Epson EPL-N2000 Guía de usuario

Laser Printer User’s GuidePrinted on recycled paper with at least 10% post-consumer content®00fm.fm Page i Monday, February 24, 1997 2:11 PM

4 IntroductionHow to Use Your Manuals For instructions on setting up your printer, connecting it to your computer, and installing your printer softw

Maintenance 5-710. Now print a page from your application to check the print quality. If the quality is good, you’re finished. If the quality needs

5-8 MaintenanceCleaning the Printer The printer needs only minimal cleaning. If you notice a decline in print quality, clean the glass lens and the

Maintenance 5-94. Remove any dirt or toner inside with a soft dry cloth. If there is a lot of spilled toner, remove it with a small vacuum cleaner (

5-10 Maintenance5. Clean the printer’s lens by wiping it from end to end with a dry, lint-free cloth. 6. Replace the imaging cartridge.7. Close the

Maintenance 5-11Transporting the Printer If you need to transport or ship the printer, follow these steps:1. Unplug the power cord from both the pri

Troubleshooting 6-1Chapter 6TroubleshootingDiagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2Reading

6-2 TroubleshootingDiagnosing Problems The printer’s control panel display indicates the status of the printer as well as providing warning and erro

Troubleshooting 6-3Check Serial I/FSerial printing is specified for the current print job, but you have not configured printer settings. Reset the p

6-4 TroubleshootingNote:If you are printing from a Windows application, make changes to the printer settings through the printer driver, if possible

Troubleshooting 6-5Illegal CardAn incompatible PCMCIA card is installed in the printer. You can either turn off the printer to remove the card, or r

Introduction 5Warnings, Cautions, and Notes You'll find this information throughout your manual set:wWarnings must be followed carefully to avoid

6-6 TroubleshootingIf you add more memory and you still receive a Mem Overflow message, change the Page Protect setting in the printer driver; see “

Troubleshooting 6-7Printer OpenThe printer cover is open; close it to continue printing. RAM CheckThe printer is checking the RAM; wait a moment for

6-8 TroubleshootingService Req.CnnnService Req.EnnnA controller error (Cnnn) or a print engine error (Ennn) has occurred. Write down the error numbe

Troubleshooting 6-9Write Error CardWrite Error SIMMThe printer is not able to write to the PCMCIA card. Do one of the following: (1) turn off the pr

6-10 TroubleshootingPaper Feeding ProblemsIf you have frequent paper feed or paper jam problems, try the following to prevent them:❏ Use a higher-qu

Troubleshooting 6-11Fixing Paper Jams in the Multi-purpose Paper TrayIf the printer stops and the Feed Jam or Paper Jam message appears, follow thes

6-12 Troubleshooting4. Check inside the Duplex Unit if you did not find the paper in the printer. First open the top cover, as shown in the illustra

Troubleshooting 6-136.Open the bottom cover if you did not find the paper in the top of the unit. Remove any jammed paper.7.After you clear the jam,

6-14 Troubleshooting5. Follow steps 3 through 6 under “Fixing Paper Jams in the Multi-purpose Paper Tray” above.6. After you clear the jam, close an

Troubleshooting 6-15If you are using the serial interface, set the baud rate, protocol, data bit, and related settings. See your computer manual for

6 IntroductionIf you need help using software with an EPSON product, see the documentation for that program for technical support information.Electr

6-16 TroubleshootingThe emulation setting for that port may not be correct. Specify the emulation mode with SelecType (see Chapter 3) or the Remote

Troubleshooting 6-17Print out a status sheet by pressing the Enter button twice after the printer is warmed up and on line. If the status sheet prin

6-18 TroubleshootingThe printout has a dark or dirty-looking background.Lighten the Density setting in the printer driver; see Chapter 2 for details

Troubleshooting 6-19The printout contains toner smudges.Remove the imaging cartridge, shake it from side to side, and wipe the bottom of it with a c

6-20 TroubleshootingTake out the imaging cartridge, shake it from side to side, and then reinstall it. If the problem persists, replace the imaging

Specifications A-1Appendix ASpecificationsPaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-2 SpecificationsPaper * Use recycled paper under normal temperature and humidity conditions only. Poor quality paper may reduce print quality, cau

Specifications A-3Note:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guara

A-4 SpecificationsEnvironmental Mechanical Optional emulation EPSONScript Level 2Resident fonts: 45 scalable, 1 bitmap font in LJ4 (PCL5e) modeRAM:

Specifications A-5ElectricalNote:Check the label on the back of the printer for your printer’s voltage.Ethernet cablesInterfaces In the tables below

Introduction 7EPSON Forum on CompuServe Members of CompuServe® can type GO EPSON at the menu prompt to reach CompuServe's Epson America Forum. As

A-6 SpecificationsParallel B InterfaceThe parallel B (IEEE 1284-I compliant) interface connector pin assignments are shown in the table below.Pin Di

Specifications A-7Parallel C Interface The parallel C (IEEE 1284-II compliant) interface connector pin assignments are shown in the table below.Pin

A-8 SpecificationsUsing ECP Mode in Windows 95To use the ECP mode with the Parallel C or Parallel B connectors, your computer must support the ECP m

Specifications A-9Serial InterfaceThe printer's optional LocalTalk/Serial interface can be set for either RS-232C or current loop operation. Th

A-10 SpecificationsOnce the vacant area for data in the buffer recovers to 512 bytes, the printer outputs the XON code or sets the DTR flag to high

Specifications A-11250 Sheet Universal Lower Paper Cassette (C812691)5 RXD IN TTY-RXD returnOUT Transmits data from the computer to the printer.6 N.

A-12 Specifications250 Sheet Universal Lower Paper Tray (C812701) Fits in optional 250 Sheet Universal Lower Paper Cassette listed above.500 Sheet L

Specifications A-13500 Sheet Lower Paper Cassette—A4 (C812641)500 Sheet Lower Paper Tray—A4 (C812671) Fits in optional 500 Sheet Lower Paper Cassett

A-14 SpecificationsDuplex Unit (C812681)Imaging Cartridge (S051035)The number of pages you can print with an imaging cartridge varies depending on t

Specifications A-15Ethernet Interface Connector CardOperating temperature: 41 to 95°F (5 to 35°C)Storage temperature 32 to 158°F (0 to 70°C)Operatin

8 Introduction❏ If you have an electronic mail system available to you, send e-mail rather than distributing memos. Not only is this faster, but you

Index IN-1IndexNumerics1239X menu, 3-23AAccessing, printer driver, 2-2Accessories, purchasing, 5ALT button, 3-4AppleTalk interface card, installing,

IN-2 IndexDensity setting, 2-10, 3-13Download service, 6Duplex printing, 1-7 to 1-8installing a Duplex Unit, 4-16 to 4-19problems, 6-3removing a Dup

Index IN-3Helpfrom EPSON, 5 to 7with printer driver, 2-6Hex dump mode, 6-9IImage Optimum, 2-12, 3-14, 6-5Imaging cartridgeamount of toner, 3-16replac

IN-4 IndexPaperchoosing, 1-2custom-size, 1-8 to 1-9, 2-9feeding problems, 6-10sizes supported by paper trays, 4-2source setting, 2-6, 2-8, 3-6, 3-12

Index IN-5RRemote Control Panel, 2RemovingDuplex Unit, 4-19 to 4-21EPSONScript Level 2 module, 4-25memory modules, 4-25Reset key sequence, 3-4Resolut

IN-6 IndexStatus messages, 6-2 to 6-9Status Monitor, 2Status sheet, printing, 2-12, 3-7, 3-10Support services, 5 to 7TTechnical assistance, 6, 7Tele

Introduction 9❏ If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does n

10 IntroductionCDRH regulationsThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulation

Introduction 11Internal laser radiationThis is a Class IIIb Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A FIEL

12 IntroductionLaser precautionsThis printer uses laser technology. The following list of precautions applies whenever you open the printer cover. E

Introduction 13❏ Do not turn the cartridge upside down or stand it on its side. Do not attempt to modify or take apart the cartridge; it cannot be ref

ii Copyright NoticeAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by

14 Introduction❏ Avoid touching the glass in front of the laser beam; otherwise, print quality may decline.❏ To get the best print quality, do not s

Handling Paper 1-1Chapter 1Handling PaperChoosing Paper or Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2Loading Paper in

1-2 Handling PaperChoosing Paper or Other Media You can print on many different kinds of paper or other media with your EPL-N2000.❏ Plain bond paper

Handling Paper 1-3Note:Because envelope thickness and surface characteristics vary, test a sample for print quality and proper feeding before you bu

1-4 Handling PaperLoading Paper in the Multi-purpose Paper Tray Use these instructions to load paper in the built-in paper tray immediately below th

Handling Paper 1-53. Fan a stack of paper (up to 150 sheets) and then tap the edges to even them up. Slide the paper in until it touches the back of

1-6 Handling PaperFeeding Envelopes or Paper by Hand If you want to print one envelope or a special sheet of paper, you can load it manually in the

Handling Paper 1-78. Select the Print command in your application program to send the print job. After a moment, the printer’s control panel display

1-8 Handling Paper2. From your application program, access the printer driver. (See Chapter 2 for instructions.)3. Click the Paper tab.4. Turn the D

Handling Paper 1-93. Click the Paper tab.4. Highlight an option in the Paper Size box and press Del to remove the name.5. Type a name for your custo

iiiFCC COMPLIANCE STATEMENTFOR AMERICAN USERSThis equipment has been tested and found to comply with the limits for a class B digital device, pursuan

1-10 Handling PaperLoading Paper in a Lower Paper Cassette Follow these steps if you want to load paper into either the built-in lower paper cassett

Handling Paper 1-113. Fan a stack of paper and then tap the edges to even them up. (You can load up to 500 sheets.)4. Holding the stack with the pri

Printing With the Windows Printer Drivers 2-1Chapter 2Printing With the Windows Printer DriversAccessing the Printer Driver . . . . . . . . . . . .

2-2 Printing With the Windows Printer DriversFor instructions on installing the printer software for Windows 3.1 or Windows 95, see the Quick Setup

Printing With the Windows Printer Drivers 2-3❏ If you want to change the printer settings for all your documents and application programs, access th

2-4 Printing With the Windows Printer DriversFrom Windows 3.1 or Windows NT Control Panel1. Double-click the Control Panel icon in the Main program

Printing With the Windows Printer Drivers 2-5To check or change individual settings, click the tab at the top of the screen. Click the buttons on th

2-6 Printing With the Windows Printer DriversBasic printer driver default settings;You need to change the printer driver settings if you plan to mak

Printing With the Windows Printer Drivers 2-7Printer Driver Settings TableUse the table below when you want a quick description of the available pri

2-8 Printing With the Windows Printer DriversSetting Options DescriptionPaper Format A3 297 × 420 mmA3 Plus 329 × 483 mmA4 210 × 297 mmA5 148 × 210

vContentsIntroductionChanging Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2LJ4 Plus or GL2 (PCL5e) Mode Fon

Printing With the Windows Printer Drivers 2-9Copies 1 to 999 Set to the number of document copies you want to print. It is best to specify copies us

2-10 Printing With the Windows Printer DriversPrinter SelecType tab *Graphics ModeRaster internal fonts EPSON GL/2Pure RasterSets the graphics print

Printing With the Windows Printer Drivers 2-11Time-out Various settings from 5 to 300 seconds (60 sec. default)Sets the amount of time the printe

2-12 Printing With the Windows Printer Drivers* When you change the default settings on this tab and then select another tab, the driver asks whethe

Printing With the Windows Printer Drivers 2-13SelecType settings remain in effect until you change them again with the printer driver or control pan

Using the Control Panel 3-1Chapter 3Using the Control PanelReading the Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2 Using the Control PanelThe EPL-N2000 control panel consists of a liquid crystal display, indicator lights, and buttons. The display and lights k

Using the Control Panel 3-3The three indicator lights in the center of the control panel give you the following information: Using the Control Panel

3-4 Using the Control PanelContinueALTPress this key sequence to switch the printer back on line after you have cleared a problem. You can also use

Using the Control Panel 3-5Using OneTouch Modes The OneTouch modes provide the easiest way to change the most common settings. There are two OneTouc

vi Using OneTouch Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5OneTouch Mode Settings . . . . . . . . . . . . . .

3-6 Using the Control PanelOneTouch Mode SettingsThe table below lists the options available for each OneTouch mode setting. Default settings are sh

Using the Control Panel 3-7Using SelecType The SelecType button accesses a series of menus and options that are shown on the control panel display.

3-8 Using the Control Panel2. Press the Menu button on the control panel. You have now entered SelecType mode, which changes the functions of the co

Using the Control Panel 3-93. Press the Menu button to choose the SelecType menu for the setting you want to change. Then press the Item and Value b

3-10 Using the Control PanelcCaution:Any user-defined data stored in the printer, such as downloaded fonts, may be erased after printing some of the

Using the Control Panel 3-11cCaution:Any user-defined data stored in the printer, such as downloaded fonts, may be erased when you switch emulation.

3-12 Using the Control PanelPrinting Menu All of the SelecType Printing menu settings can be set using your printer driver software and are overwrit

Using the Control Panel 3-13Tray Size Menu You can use the Tray Size menu to set the size of the paper loaded in the built-in paper tray (MP tray) o

3-14 Using the Control PanelLeft Offset Makes fine adjustments to the horizontal position of printing on the page, in mm: left or right with each bu

Using the Control Panel 3-15* You can also change these settings using OneTouch modes; see page 3-5.** Increasing the print density increases toner

viiChapter 6 TroubleshootingDiagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2Reading Control Pan

3-16 Using the Control PanelParallel B and Parallel C MenusThese menus control interface options when you use the Parallel B and/or Parallel C inter

Using the Control Panel 3-17Serial MenuThe Serial menu is available only when you have installed the optional LocalTalk/Serial module or the Serial

3-18 Using the Control PanelLT and AUX Menus The LT menu appears only when you have installed the LocalTalk/Serial module (described in Chapter 4) a

Using the Control Panel 3-19* If the font selected in the FontSource and Font Number settings is not available in the SymSet you choose, the FontSou

3-20 Using the Control PanelYou may need to change printer settings before you print, depending on your output needs. In addition to the basic print

Using the Control Panel 3-21PS MenuThe PS menu, which is available only when the EPSONScript Level 2 module is installed, controls two features avai

3-22 Using the Control PanelESCP2 and FX Menus Use the ESCP2 or FX menu only if you have selected one of these modes as your Emulation mode in Selec

Using the Control Panel 3-231239X Menu Use the 1239X menu only if you have selected 1239X as your Emulation mode in SelecType or the Remote Control

3-24 Using the Control Panel* If you change the Page Size, Orientation, or T.Margin settings, the Text setting returns to its default value.Alt.Grap

Installing Options 4-1Chapter 4Installing OptionsAvailable Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction 1IntroductionYour EPSON® EPL-N2000 is a 600-dpi laser printer that uses EPSON's latest quality-enhancement (MicroGray™ and Resolutio

4-2 Installing OptionsAvailable Options You can add the following optional equipment to your printer:❏ 500 Sheet Lower Paper Cassette to support eit

Installing Options 4-3You can purchase optional equipment, imaging cartridges, paper, parts, printed manuals, and accessories for EPSON products fro

4-4 Installing Options* When your printer uses an EPSON Twinax interface card, it can be used in place of these IBM system printers: 4210, 5224 (mod

Installing Options 4-5If you will connect your printer to any type of serial interface, you need to obtain the right kind of serial cable. EPSON sup

4-6 Installing Options3. Loosen the two screws that secure the Ethernet interface connector card and remove the card.4. Facing the front of the prin

Installing Options 4-75. Facing the left side of the printer, loosen the three screws that secure the side cover. (You do not need to fully remove t

4-8 Installing Options7. Now set the jumper and slide switch settings on the LocalTalk/Serial module for the type of interface you’ll be using: RS-2

Installing Options 4-99. Replace the printer’s side cover and secure the three screws that you loosened.10. Gently press down on the printer cover u

4-10 Installing Options11. Connect the appropriate cable to the module. (To use the serial interface, you must connect a converter cable. See Append

Installing Options 4-113. Loosen the two screws that secure the Ethernet interface connector card and remove the card.4. Position the optional inter

2 IntroductionChanging Printer SettingsThe EPL-N2000 offers five ways to configure printer settings:❏ EPL-N2000 printer driver—Software that runs yo

4-12 Installing Options5. Secure the card with the two screws you removed earlier. Connect the appropriate cable to the interface card. (See “Using

Installing Options 4-13Note:You can match the printer’s and computer’s baud rate or set the printer to a higher baud rate than that supported by you

4-14 Installing OptionsWindows 95 instructions1. Click Start.2. Point to Settings.3. Click Printers.4. Right-click the Epson EPL-N2000 icon (or EPL-

Installing Options 4-15Installing Lower Paper Cassettes An optional lower paper cassette gives you a third paper source, in addition to the multi-pu

4-16 Installing Options5. Connect the interface cable(s).6. Make sure the printer’s power switch is in the off position; then plug the power cable i

Installing Options 4-172. Remove all interface cables from the interface connectors.3. Remove the screw and small cover on the upper left side of th

4-18 Installing Options5. Align the two holes at the bottom of the Duplex Unit with the hooks. (Arrows point to the holes.)6. Attach the unit to the

Installing Options 4-19cCaution:Make sure that you tighten the screws all the way. If the Duplex Unit pulls away, the unit or the printer may be dam

4-20 Installing Options4. Carefully pull the unit straight out, then up.5. Remove the two hooks from the back of the printer. Put them in a safe pla

Installing Options 4-218. Plug the power cord into the printer and an outlet. Then turn on the printer.Installing the EPSONScript Module or Memory M

Introduction 3LJ4 Plus or GL2 (PCL5e) Mode FontsThe EPL-N2000 includes a number of resident fonts that you can use in the LJ4 Plus or GL2 (PCL5e) emul

4-22 Installing Options2. Remove all interface cables from the interface connectors.3. Facing the printer, open the printer cover by pulling the lat

Installing Options 4-235. Remove the printer’s side cover. 6. If you’re installing memory modules, locate the two RAM slots. If you are installing a

4-24 Installing Options7. Align the SIMM pins marked either 1 or 72 with the corresponding pin position marked on the slot.8. Press the module in fi

Installing Options 4-25Removing an EPSONScript Module/Memory ModulesFollow these steps:1. Perform steps 1 through 6 in the previous procedure to acc

Maintenance 5-1Chapter 5MaintenanceReplacing the Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2Adjusting the RITech Se

5-2 MaintenanceReplacing the Imaging Cartridge Your printer’s imaging cartridge can print up to 10,000 pages, depending on how complex your print jo

Maintenance 5-3cCaution: Do not turn the imaging cartridge upside down. Do not expose the imaging cartridge to light any longer than necessary.5. Un

5-4 Maintenance7. Now shake the cartridge again as shown to distribute the toner.8. Holding the cartridge by its handle, insert the pins on each sid

Maintenance 5-59. Close the top cover.10. Select Toner Count Clear on the SelecType Setup menu to reset the toner counter. See Chapter 3 for instruc

5-6 Maintenance2. Press the Enter button twice to print the status sheet. At the bottom of the sheet you see the RITech test pattern:3. If the test