Epson WF-3620 Guía de usuario

WF-3620/WF-3640 User's Guide

Product Cannot Connect to a Wireless Router or Access Point ... 279Network Software Cannot Find Product

Image Options and Additional Settings - WindowsYou can select any of the Image Options and Additional Settings to customize your print. Some optionsma

You can select to print the following information, which comes from the Windows Control Panel on yourcomputer:• User Name• Computer Name• Date• Date/T

2. Place your cursor over one of the Printing Presets to view its list of settings.3. Use any of the available options on the screen to control your p

Selecting Extended Settings - WindowsYou can select additional settings that apply to all the print jobs you send to your product.1. Access the Window

5. Select any of the extended settings to customize your print.6. Click OK to close the Extended Settings window.7. Click OK to close the printer soft

Always Spool RAW DatatypeIncreases print speed and may solve other printing problems.Page Rendering ModeIncreases print speed when printing is extreme

2. Click OK or Print to start printing.Parent topic: Printing with WindowsSelecting Default Print Settings - WindowsWhen you change your print setting

3. Select the print settings you want to use as defaults in all your Windows programs.4. Click OK.These settings are now the defaults selected for pri

You see the maintenance options:4. Select the language you want to use as the Language setting.5. Click OK to close the printer software window.The pr

3. Do one of the following:• To change how often the software checks for updates, select a setting in the Check every menu.• To disable the automatic

Grainy Printout... 308Incorr

Managing Color - OS XSelecting Printing Preferences - OS XPrinting Your Document or Photo - OS XParent topic: Printing From a ComputerSelecting Basic

Note: The print window may look different, depending on the version of OS X and the applicationyou are using.5. Select the Copies and Pages settings a

7. Select any application-specific settings that appear on the screen, such as those shown in the imageabove for the Preview application.8. Select Pri

10. Select the type of paper you loaded as the Media Type setting.Note: The setting may not exactly match the name of your paper. Check the paper type

Rear Paper Feed SlotSelects the paper in the rear feed slot as the paper source.Parent topic: Selecting Basic Print Settings - OS XPrint Quality Optio

Selecting Page Setup Settings - OS XDepending on your application, you may be able to select the paper size and orientation settings fromthe print win

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheetpop-up menu. To arrange the print order of the pages

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosenor if you are accessing the product over a network.

2. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

Two-sided Printing OptionsLong-Edge bindingOrients double-sided printed pages to be bound on the long edge of the paper.Short-Edge bindingOrients doub

Scanning Specifications ... 325Automat

3. Select Color Options from the pop-up menu in the print window.Note: The available settings on the Color Options menu depend on the option you selec

Color Options SettingsManual SettingsLets you select manual color adjustments. Click the arrow next to Advanced Settings and selectsettings for Bright

4. Select any of the available printing preferences.5. Click OK.Printing Preferences - OS XParent topic: Printing with OS XPrinting Preferences - OS X

Automatic Cassette SwitchingAutomatically switches to the other cassette when one of the cassettes runs out of paper.High Speed PrintingSpeeds up prin

Parent topic: Printing with OS XChecking Print Status - OS XDuring printing, you can view the progress of your print job, control printing, and check

Cancelling Printing Using a Product ButtonIf you need to cancel printing, press the Stop button on your product.Parent topic: Printing From a Computer

ScanningYou can scan original documents or photos and save them as digital files.Starting a ScanSelecting Epson Scan SettingsScanning with OS X Using

5. Select one of the following Scan to options:• Memory Device saves your scan file on a memory card or USB device and lets you select the fileformat,

Related tasksUsing Epson Scan to CloudUsing PresetsRelated topicsPlacing Originals on the ProductScan to Memory Device OptionsSelect the options you w

Scan to Memory Device Available options DescriptionsettingDocument Type Text Specifies the type of original you are scanningText & ImagePhotoDensi

WF-3620/WF-3640 User's GuideWelcome to the WF-3620/WF-3640 User's Guide.For a printable PDF copy of this guide, click here.13

3. Click Make Job Settings.4. Open the Edit Job Settings drop-down list and select the scan button settings you want to view orchange.5. Change the se

Parent topic: Starting a ScanRelated tasksScanning with OS X Using Image CaptureRelated topicsPlacing Originals on the Product131

Selecting Epson Scan SettingsStarting a Scan from a Scanning ProgramYou can start Epson Scan from a scanning program to select scan settings, scan, an

Note: Epson Scan may start in a different mode when you first access it.Parent topic: Starting a ScanRelated topicsPlacing Originals on the Product133

Selecting Epson Scan SettingsAfter starting Epson Scan, you can select settings in various modes to customize your scan.Scan ModesSelecting the Scan M

Scanning in Office ModeWhen you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in youroperating system's Doc

2. Select the Document Source setting indicating where you placed your original. To scan a 2-sideddocument in the ADF, select ADF-Double-sided.Note: I

Available Image Adjustments - Office ModeParent topic: Selecting Epson Scan SettingsRelated conceptsImage Preview GuidelinesScan Resolution Guidelines

1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on thepreview image.2. Do the following, as necessary, to work

• To resize the scan area, place your cursor over the edge or corner of the marquee, then click anddrag the edges where you want them. (Hold down the

Product BasicsSee these sections to learn about the basic features of your product.Note: Your product may differ from the illustrations in this guide,

Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustmentsbeneath the checkbox.Unsharp MaskMakes the edges of c

BrightnessAdjusts the overall lightness and darkness of the scanned image.ContrastAdjusts the difference between the light and dark areas of the overa

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2. Select the Document Type setting that matches your original, such as Reflective for documents orphotos.3. Select the Document Source setting indica

Related conceptsImage Preview GuidelinesScan Resolution GuidelinesRelated tasksSelecting Scan File SettingsScanning in Office ModeAvailable Document S

You can also use the scan area to select specific Image Adjustments settings for a scanned image. Justbe sure to click inside the scan area before sel

• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place yourcursor in one corner of the desired scan area, then cl

• To resize the scan area, place your cursor over the edge or corner of the marquee, then click anddrag the edges where you want them. (Hold down the

Click the image adjustment icon to access additional settings.Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment

SaturationAdjusts the density of colors in the overall image.Color BalanceAdjusts the balance of colors in the overall image.Color PaletteProvides a g

Control Panel Buttons and LightsWF-3620WF-364015

3. Do the following, as necessary, to work with the selected scan area:• To move the marquee, click inside the scan area and drag the marquee where yo

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

• Trimming: Turns automatic image cropping on or off.• Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjustit

Parent topic: Selecting Epson Scan SettingsSelecting Scan File SettingsYou can select the location, name, and format of your scan file on the File Sav

1. Do one of the following to select the folder in which you want to save your scanned image:• Click the button for one of the displayed folders.• Cli

• If you need to delete or reorder the scanned pages, click Edit page. Delete or reorder the pagesusing the icons that appear on the bottom of the edi

Show this dialog box before next scanSelect to have the File Save Settings window appear automatically before you scan.Open image folder after scannin

4. Select the Scan Mode setting indicating where you placed your original (if available). Select anyother scan settings as necessary.157

Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combineall the pages into a single document. After all pages ha

FaxingSee these sections to fax using your product.Note: This product allows you to store names, telephone numbers, and fax data in its memory evenwhe

1The power button and light2 The arrow buttons (WF-3620)3The home button4The Preset button (WF-3620)5The Reset button6The Stop button7 The LCD screen8

1. Connect a phone cable to your telephone wall jack and to the LINE port on your product.Note: If you have a DSL or ISDN connection, you must connect

1 Telephone wall jack2 DSL filter3 DSL modemISDN connection (one phone number)161

1 ISDN wall jack2 Terminal adapter or ISDN routerISDN connection (two phone numbers)162

1 ISDN wall jack2 Terminal adapter or ISDN router163

2. If you are connecting a telephone or answering machine to your product using a second phonecable, remove the cap from the EXT port on your product.

3. Connect a second phone cable to your telephone or answering machine and to the EXT port on yourproduct.Note: If you connect an answering machine an

Note: If you leave your product unplugged for a long period of time, you may need to reset the date andtime settings for faxes.Setting Up Fax Features

Note: If you change the country or region, your fax settings return to their defaults and you must selectthem again. This setting can be locked by an

Note: This setting can be locked by an administrator. If you cannot access or change this setting,contact your administrator for assistance.1. Press t

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)Note: If your region uses Daylight Saving Time (DST), you must change

Icon DescriptionOne or more of the ink cartridges are expended or the maintenancebox is full. Press the Status button to open the Status Menu, selectP

5. Scroll down and select Fax Setting Wizard.6. Select Start.You a Fax Header screen like this:7. Use the displayed keypad to enter the sender name fo

8. Use the displayed keypad or the buttons on the product to enter your fax number, up to 20characters. Press when you are done.9. On the Distinctive

• If the Select Dial Tone Detection screen is displayed, select Disable. However, disabling the dialtone detection function may drop the first digit o

7. If you connected the product to a PBX phone system, select PBX.You see this screen:173

8. Select Use.9. Select Access Code, use the on-screen keypad to enter the code (9 for example), and press .10. Select OK.Parent topic: Setting Up Fax

7. Select the number of rings and select OK. Make sure to select a number higher than the number ofrings your answering machine is set to for answerin

6. Select Fax Output.You see this screen:7. Select Settings.You see this screen:176

8. Select any of the settings for saving, forwarding, and printing faxes.Note: If you want to save faxes to your computer, you must use the Epson FAX

Output Settings - FaxSet the output options you want to use for incoming faxes.Setting Options DescriptionFax Output Other Settings Lets you create a

Setting Options DescriptionPrint Suspend Time Off Sets a time period to stop automatic printing of faxesor reports. During the time period, received f

Icon DescriptionIndicates that a Simple AP mode connection has been established.Parent topic: Control Panel Buttons and LightsStatus ButtonPress the S

You see this screen:5. Select the group of settings you want to change.Parent topic: Setting Up Fax Features Using the Product Control PanelRelated re

Setting Options DescriptionECM On Turns on Error Correction Mode (ECM) toautomatically correct errors in sent or received faxdata.Off Turns off Error

Receive Settings - FaxSet the receive options you want to use for incoming faxes.Setting Options DescriptionReceive Mode Manual Lets you confirm wheth

Setting Options DescriptionDirect Dialing Off Does not restrict dialing fax numbersRestrictionsOn Allows faxing only to numbers stored in the contacts

3. Select Menu, select Fax Report, and select the report you want to print.Parent topic: Setting Up Fax Features Using the Product Control PanelRelate

1. Do one of the following:• Windows 8.x: Navigate to the Apps screen.• Windows (other versions): Click or Start > Programs or All Programs > EP

4. Select Fax Settings.5. Follow the prompts that appear on the screen to enter your fax header information and select yourfax settings.Note: For deta

• OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,select the FAX option for your product, and select Open

Setting Up Contacts Using the Product Control PanelSetting Up Speed/Group Dial Lists Using the Fax Utility - WindowsSetting Up Speed/Group Dial Lists

3. Select Contacts. Enter the administrator password, if necessary.You see a screen like this:4. Select Menu.You see a screen like this:189

3. Scroll down and select Admin Settings.4. Select Admin Password.5. Select Register.You see a screen like this:6. Use the displayed keyboard to enter

Note: You can print your list of contacts and groups if necessary.5. Select Add Entry.6. Select the number you want to use for the contact you are add

8. Select Not Entered under Index Word, use the displayed keyboard to enter a word to use whensearching for an entry (up to 30 characters), and press

5. Do one of the following:• To delete the contact, select Delete and select Yes on the confirmation screen.• To edit the contact, select Edit, select

3. Select Contacts. Enter the administrator password, if necessary.4. Select Menu.You see a screen like this:Note: You can print your list of contacts

7. Select Not Entered under Name, use the displayed keyboard to enter the group name (up to 30characters), and press .8. Select Not Entered under Inde

3. Select Contacts. Enter the administrator password, if necessary.You see a screen like this, showing both individual contacts and contact groups:4.

Note: If you want to delete the group, select Delete.5. To edit the group, select Edit.6. Select Proceed.You see a list of the contacts in your group.

You see this window:3. Select Fax Settings for Printer. (Select your product, if prompted.)You see this window:197

4. Select Speed Dial/Group Dial List.You see this window:198

5. Select an empty entry and click the icon.Note: To edit an entry, select it and click the icon. To delete an entry, select it and click theicon.6. D

Note: If you forget your password, contact Epson for assistance.Entering Characters on the LCD ScreenParent topic: Setting Up the Control PanelEnterin

3. Select your FAX product in the Printer list.4. Select Speed Dial/Group Dial List.You see this window:200

5. To add an entry, double-click an empty entry.Note: To edit an entry, select it and change the information. To delete an entry, select it and presst

Parent topic: Sending FaxesFaxing from the Control PanelYou can send a fax from your product control panel by entering the fax number or selecting the

• Select History, select a recipient from the list, press Menu on the Details screen, and select Sendto this number.Note: If necessary, enter an outsi

Fax Send SettingsWhile sending a fax, you can select these options.Note: You can also select these options as User Default Settings.Setting Options De

Setting Options DescriptionTransmission Report Print on Error Lets you select when to print transmission reports.PrintDo Not PrintParent topic: Sendin

Note: You can send faxes only in black-and-white when you use this option.1. Place your original on the product for faxing.Note: To fax a double-sided

After scanning your originals, your product dials the number and sends the fax at the specified time.Note: If the product is turned off at the specifi

6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select yoursettings.7. Press the B&W button.Your document is

5. Select Store Fax Data and select On.6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select yoursettings.7. Pr

1. Press the home button, if necessary.2. Select Presets or press the Preset button (WF-3620). Enter the Administrator password, ifnecessary.You see a

• Select History, select a recipient from the list, press Menu on the Details screen, and select Sendto this number.Note: If necessary, enter an outsi

2. Select your product with the FAX option as the printer.3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density setting

6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK tosave the sender information.You see a window l

7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next.Note: For detailed instructions on using t

2. Select the print command in your application.Note: You may need to select a print icon on your screen, the Print option in the File menu, oranother

7. Do one of the following to choose your recipient:• Select a name or group from the Recipient List.• Enter a name, company, and fax number and click

9. Select the Color and Image Quality settings you want to use for your fax.10. Click Fax.Parent topic: Sending FaxesReceiving FaxesSee these sections

Receiving Faxes AutomaticallyTo receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for theproduct).To change the

2. Select Fax.You see a screen like this:3. Select Menu.4. Select Polling Receive and select On.5. Enter the fax number.6. Press one of the buttons to

You see the fax displayed on the screen.6. Select Menu.7. Select Print, Print then Delete, or Delete and follow the on-screen instructions.Note: Delet

6. Use the displayed keyboard to enter a name for the preset, then press .7. Select Save.When you are using the product's control panel to copy,

Parent topic: Faxing220

Using Memory Cards and USB Devices With Your ProductFollow the instructions here to work with a memory card or other device attached to your product.I

Removing a Memory CardParent topic: Using Memory Cards and USB Devices With Your ProductMemory Card TypesYou can insert these types of memory cards in

Image size 80 × 80 pixels to 10200 × 10200 pixelsFile size Up to 2GBNumber of files JPEG: Up to 9990TIFF: Up to 999Parent topic: Inserting a Memory Ca

Connecting and Using a USB Flash Drive or External DeviceYou can view and print files from a USB thumb drive or other external storage device, such as

Printing All JPEG PhotosViewing and Printing TIFF FilesPhoto Adjustment Options - Device ModePrint Setting Options - Device ModeParent topic: Using Me

5. To select the photo for printing, use the icons on the screen or the numeric keypad on the product'scontrol panel to enter the number of print

3. Select JPEG.You see a screen like this:Note: If you have more than 999 JPEG images on your device, the images are divided into groups,and you must

1. Press the home button, if necessary.2. Select Memory Device.3. Select TIFF.You see a list of the available files.4. Select the file you want to pri

Photo Available options DescriptionadjustmentsettingsFix Photo On Automatically adjusts the brightness, contrast, and saturationof the photo based on

3. Scroll down and select System Administration. Enter the administrator password, if necessary.4. Select Common Settings.5. Scroll down and select La

Print settings Available options DescriptionLayout With Border Leaves a small margin around the imageBorderless Expands the image to the edge of the p

Caution: Remove the memory device before you change these settings or you may lose data from thedevice. Do not remove a memory card or turn off your p

Transferring Files from a Memory Device to Your ComputerYou can transfer files to and from a memory card or USB device inserted in your product and a

Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw morethan 500 mA may damage your Epson product. Epson cannot

Replacing Ink Cartridges and Maintenance BoxesThe maintenance box stores ink that gets flushed from the system during print head cleaning. When anink

3. For more information, select the ink cartridge images at the bottom of the screen.You see a screen like this:Note: The displayed ink levels are app

Parent topic: Check Cartridge and Maintenance Box StatusRelated tasksRemoving and Installing Ink CartridgesReplacing the Maintenance BoxChecking Cartr

2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.Note: If any of the cartridges installed in the product is

4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.5. To disable promotional offers, deselect the Display Epson Offers c

Replacing the Maintenance BoxChecking Cartridge and Maintenance Box Status with OS XYou can check the status of your ink cartridges and maintenance bo

3. Scroll down and select System Administration. Enter the administrator password, if necessary.4. Select Common Settings.5. Select Sound.6. Select Bu

3. Do the following as necessary:• You can update the ink cartridge and maintenance box status by clicking Update.• Replace or reinstall the maintenan

Replacing the Maintenance BoxPurchase Epson Ink Cartridges and Maintenance BoxYou can purchase genuine Epson ink, maintenance boxes, and paper at Epso

Removing and Installing Ink CartridgesMake sure you have your replacement cartridges handy before you begin. You must install newcartridges immediatel

3. Open the cartridge cover.Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.Warning: If ink gets

5. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from thepackage.Caution: Do not remove any labels or seals, o

7. Insert the new cartridge into the holder and push it down until it clicks into place.8. Close the cartridge cover and push it down until it clicks

The product starts priming the ink. This takes a few minutes. When you see a completion messageon the LCD screen, ink replacement is complete.Note: Do

2. Load plain paper or an envelope in your product.3. Access the print settings in your print application.4. Click the Main tab.5. Select Plain Paper/

6. Select On as the Permit temporary black printing setting.7. Click OK.8. Close the utility window.9. Load plain paper or an envelope in your product

Note: The window appears only when you have selected Plain Paper/Bright White Paper as the papertype setting, and depends on other selected print sett

3. Scroll down and select System Administration.4. Select Common Settings.5. Select LCD Brightness.6. Adjust the screen brightness by selecting a brig

2. Press the tabs and remove the duplexer (rear cover).3. Grasp the maintenance box as shown and pull it out of its holder.Note: Do not tilt the used

Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,flush them immediately with water. If ink gets i

6. Reattach the duplexer (rear cover).Parent topic: Replacing Ink Cartridges and Maintenance BoxesRelated conceptsPurchase Epson Ink Cartridges and Ma

Adjusting Print QualityIf your print quality declines, you may need to run a utility to clean or align the print head.If running these utilities does

3. Select Setup.4. Select Maintenance.You see this screen:5. Select Print Head Nozzle Check.You see a screen like this:6. Press the Color button.The n

7. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning8. Do one of the following:• If there a

Related topicsLoading PaperChecking the Nozzles Using a Computer UtilityYou can check the print head nozzles using a utility on your Windows or Mac co

4. Click Print.5. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning6. If there are no gaps,

Print Head CleaningIf print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean theprint head. Use the nozzle c

6. Select Proceed.You see a screen like this:7. Select the cleaning cycle you want to run based on the nozzle check pattern.8. Press the Color button.

3. Scroll down and select System Administration. Enter the administrator password, if necessary.4. Select Common Settings.5. Scroll down and select Op

1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).2. Do one of the following:• Windows: Access

5. Click Start to begin the cleaning cycle.The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle isfinished.Cauti

Print Head AlignmentIf your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, yo

6. Do one of the following:• If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment.• If you see horizontal bands a

5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set.• After

1. Load a few sheets of plain paper in the product.2. Press the home button, if necessary.3. Select Setup.4. Select Maintenance.You see this screen:5.

Cleaning and Transporting Your ProductSee these sections if you need to clean or transport your product.Cleaning Your ProductTransporting Your Product

Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on theleft.8. Open the ADF cover and use a soft, dry, li

Parent topic: Cleaning and Transporting Your ProductTransporting Your ProductIf you need to ship your product or transport it a long distance, prepare

8. Disconnect any connected cables.9. Close the rear paper feed slot and output tray.10. Place the product in its original packing materials, if possi

Product Parts - Top and Front1 ADF cover2 Automatic Document Feeder (ADF)3 Edge guide4 ADF input tray5 ADF output tray6 Paper cassette 17 Paper casset

Solving ProblemsCheck these sections for solutions to problems you may have using your product.Checking for Software UpdatesProduct Status MessagesSta

• OS X: You can manually update the software by opening the Applications > Epson Software folderand selecting EPSON Software Updater.Parent topic:

LCD screen message Condition/solutionCombination of IP address and There is a problem with the network connection to your product.subnet mask is inval

Status Menu Error CodesIf a job does not complete successfully, you can check the error code. Press the Status button, selectJob History, and locate t

Code Condition/solution303 No folder is available for saving the scanned file. Create a folder or use a differentmemory device.304 The external memory

3. Press the home button, if necessary.4. Select Setup.5. Select Maintenance.You see this screen:6. Select Print Head Nozzle Check.You see a screen li

The nozzle pattern prints.8. Do one of the following, depending on the results of the product check:• If the page prints and the nozzle check pattern

5. Select one of these options:• Wi-Fi/Network Settings: Resets all network settings.• Copy Settings: Resets all settings for copying.• Scan Settings:

Noise After Ink InstallationIf you hear noises from your product after installing ink, try these solutions:• The first time you install ink cartridges

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson isnot responsible for backing up or recovering da

1 Document cover2 Scanner glass3 Control panel4 Memory card slot5 Memory card light6 USB Type A port for external devicesParent topic: Product Parts L

• Check if your computer is restricting the available wireless channels. If so, verify that your wirelessaccess point is using one of the usable chann

4. Download your product software from the Epson website, or install it from the CD that came withyour product using the instructions on the Start Her

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, placeyour product closer to your router or a

• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a fewseconds, and restart it. If Epson Scan cannot restart

Product Makes Noise, But Nothing CopiesIf your product makes a noise, but nothing copies, try these solutions:• Run a nozzle check to see if any of th

• Do not load more than the recommended number of sheets.• Make sure your paper meets the specifications for your product.• If paper jams when you pri

3. Lift the scanner unit.Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while thedocument cover is open.4

5. Close the scanner unit.6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jammessage, check the other pa

Parent topic: Solving Paper ProblemsRelated referencesPaper Jam Problems in the Paper CassettePaper Jam Problems in the Duplexer (Rear Cover)Document

4. Gently insert the paper cassette.5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jammessage, check th

Product Parts - Paper Path1 Edge guides2 Rear paper feed slot3 Output tray4 Output tray extension5 Paper stopper6 Edge guides7 Paper cassetteParent to

3. Carefully remove any jammed paper.Note: Do not touch the paper rollers.4. Remove any jammed paper from the duplexer.290

5. Open the duplexer.291

6. Carefully remove any jammed paper stuck inside.7. Reattach the duplexer.292

8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jammessage, check the other paper jam solutions.Parent t

Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise theproduct may be damaged.4. Carefully remove any jammed pages.5

6. Carefully remove any jammed pages in the direction shown.295

7. Close the document cover.8. Raise the ADF input tray.9. Carefully remove any jammed pages.296

10. Lower the ADF input tray to its original position.11. Reload your originals.Caution: Make sure you do not load the ADF beyond its capacity for you

Solving Problems Printing from a ComputerCheck these sections if you have problems while printing from your computer.Nothing PrintsProduct Icon Does N

Related tasksRunning a Product CheckProduct Icon Does Not Appear in Windows TaskbarIf you do not see your product icon in the Windows taskbar, first t

ContentsWF-3620/WF-3640 User's Guide...

Product Parts - Inside1 Scanner unit2 Cartridge cover3 Cartridge holder4 Print head (do not remove)Parent topic: Product Parts Locations30

Parent topic: Solving Problems Printing from a ComputerRelated topicsReplacing Ink Cartridges and Maintenance BoxesPrinting is SlowIf printing becomes

Paper Type SettingsRelated tasksSelecting Basic Print Settings - WindowsSelecting Extended Settings - WindowsSelecting Basic Print Settings - OS XSolv

Too Many Copies PrintMake sure that the Copies setting in your printing program or printer software is not set for multiplecopies.Parent topic: Solvin

You can use the preview option in your printer software to check your margins before you print.Parent topic: Solving Page Layout and Content ProblemsR

Selecting Printing Preferences - OS XIncorrect Characters PrintIf incorrect characters appear in your prints, try these solutions before reprinting:•

Selecting Basic Print Settings - OS XSelecting Page Setup Settings - OS XSlanted PrintoutIf your printouts are slanted, try these solutions:• Slide th

• Make sure the paper type setting matches the type of paper you loaded.• Make sure you loaded the printable side of the paper correctly for your prod

• Avoid handling printouts on glossy paper right after printing to allow the ink to set.• Turn off any high speed settings in your product software.•

Faint Printout or Printout Has GapsIf your printouts are faint or have gaps, try these solutions:• Run a nozzle check to see if any of the print head

• Align the print head.• You may need to increase the image resolution or print a smaller size; see your softwaredocumentation.• If you enlarged the i

Product Parts - Back1 Maintenance box2 Duplexer (rear cover)3 AC inlet4 LINE port5 EXT port6 LAN port7 USB portParent topic: Product Parts LocationsUs

• For best results, use genuine Epson ink and paper.Parent topic: Solving Print Quality ProblemsRelated conceptsPrint Head Nozzle CheckPrint Head Clea

for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download EpsonScan, visit Epson's driver download site (U.S. downloads or

compliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson'sdriver download site (U.S. downloads or Canadian

Related topicsPlacing Originals on the ProductLine of Dots Appears in All Scanned ImagesIf a line of dots appears in all your scanned images, clean th

Related topicsSelecting Epson Scan SettingsImage Colors are Patchy at the EdgesIf you are scanning a thick or warped original, cover its edges with pa

Related topicsSelecting Epson Scan SettingsScanned Image Colors Do Not Match Original ColorsPrinted colors can never exactly match the colors on your

Parent topic: Solving Scanned Image Quality ProblemsRelated topicsPlacing Originals on the ProductSolving Faxing ProblemsCheck these solutions if you

Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind thatfax machines are designed to work over analog

Cannot View or Print Photos from a Memory Card or DeviceCannot Transfer Photos To or From a Memory Card or DeviceCannot Access Memory Card From a Netw

Cannot Transfer Photos To or From a Memory Card or DeviceIf you have problems transferring photos to or from a memory card or USB device inserted in y

Changing the Eco SettingsChanging the Sleep Timer SettingsChanging the Power Off Timer SettingsParent topic: Product BasicsChanging the Eco SettingsYo

2. Disconnect any interface cables.3. Do one of the following:• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > P

Uninstalling Product Software - OS XIn most cases, you do not need to uninstall your product software before re-installing it. However, youcan downloa

• Proof of purchase (such as a store receipt) and date of purchase• Computer configuration• Description of the problemThen call:• U.S.: (562) 276-4382

Technical SpecificationsThese sections list the technical specifications for your product.Note: Epson offers a recycling program for end of life produ

Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for thelatest in compatibility and drivers for your

Scanning SpecificationsScanner type Flatbed, colorPhotoelectric device CISEffective pixels 10200 × 14040 pixels at 1200 dpi; scanning area may be rest

Parent topic: Technical SpecificationsFax SpecificationsFax type Walk-up black-and-white and color fax capability (ITU-T SuperGroup 3)Supported lines

reduce print quality and cause paper jams or other problems. If you encounter problems, switch to ahigher grade of paper.Single-sheetsSize B5 (7.2 × 1

Printable Area SpecificationsNote: When printing borderless, quality may decline in the expanded printable area.Single sheets1 Top: 0.12 inch (3 mm) m

Envelopes1 Left: 0.12 inch (3 mm) minimum; 0.83 inch (21 mm) recommended2 Bottom: 0.20 inch (5 mm) minimum3 Top: 0.20 inch (5 mm) minimum4 Right: 0.12

6. Change any settings as necessary.7. Select OK to exit.Parent topic: Using Eco Mode and Other Power Saving SettingsChanging the Sleep Timer Settings

Cartridge life Opened package: 6 monthsUnopened package: do not use if the date on the package hasexpiredTemperature Storage: –4 to 104 ºF ( –20 to 40

Compatible types Memory Stick DuoMemory Stick PRO DuoMemory Stick PRO-HG DuoMemory Stick Micro*MagicGate Memory Stick DuoSDXCSDHCSDminiSD*miniSDHC*mic

Width Stored: 17.7 inches (449 mm)Printing: 17.7 inches (449 mm)Depth WF-3620:Stored: 16.4 inches (417 mm)Printing: 22 inches (560 mm); with the outpu

Power consumption WF-3620:(with USB connection) Standalone copying: 17 W (ISO/IEC24712)Ready mode: 7.3 WSleep mode: 1.6 WPower off mode: 0.4 WWF-3640:

Note: Epson cannot guarantee the operation of externally connected devices. External storage devicesthat are powered via USB are not recommended. Use

Safety and Approvals SpecificationsUnited States Safety: UL60950-1EMC: FCC part 15 Subpart B class BCanada Safety: CAN/CSA C22.2 No. 60950-1EMC: CAN/C

NoticesCheck these sections for important notices about your product.Note: Epson offers a recycling program for end of life products. Please go to eps

• Allow space behind the product for the cables, and space above the product so that you can fully raisethe document cover.• Leave enough space in fro

• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;otherwise ink may leak.Ink Cartridge Safety I

Parent topic: General Product Safety InstructionsLCD Screen Safety Instructions• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid

• Press the number of minutes on the LCD screen, select the number of minutes from the on-screenkeypad, then press .7. Select OK.Parent topic: Using E

FCC Compliance StatementFor United States UsersThis equipment complies with Part 68 of the FCC rules and the requirements adopted by theAdministrative

This equipment may not be used on coin service provided by the telephone company. Connection toparty line service is subject to state tariffs. Contact

equipment interface cable with this device. If this equipment has more than one interface connector, donot leave cables connected to unused interfaces

5. The license terms of each open source software program are described in OSS.pdf on the Epsonsupport site.6. The list of open source software progra

This printer product includes the open source software program "OpenSSL toolkit" which applies thelicense terms of OpenSSL License and Origi

Epson StoreSMis a service mark of Epson America, Inc.Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.

Parent topic: NoticeslibTIFF Software AcknowledgmentCopyright © 1988-1997 Sam LefflerCopyright © 1991-1997 Silicon Graphics, Inc.Permission to use, co

3/14CPD-39368Parent topic: Copyright Notice347

Epson Connect Solutions for Smartphones, Tablets, and MoreYou can print documents, photos, emails, and web pages from your home, office, or even acros

2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobiledevice.3. Download Epson iPrint from the Apple A

5. Click Add, then follow the instructions on the screen to create your destination list.6. When you're ready to scan, select the setting for the

2. Print a network status sheet.3. Locate your product's IP address on the network status sheet.4. Enter the IP address into the address bar of a

Wi-Fi or Wired NetworkingSee these sections to use your product on a Wi-Fi or wired network.Wi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-F

Wi-Fi or Wired Networking... 39Wi

3 Computer with a wireless interface4 Computer5 Internet6 Ethernet cable (used only for wired connection to the wireless router or access point)Select

4. Select Wi-Fi Setup Wizard.Note: If you need to disable the wireless network to set up your product on an Ethernet network,scroll down and select Di

Related tasksEntering Characters on the LCD ScreenWi-Fi Direct Mode SetupYou can set up your product to communicate directly with your computer or ano

Enabling Wi-Fi Direct ModeParent topic: Wi-Fi or Wired NetworkingEnabling Wi-Fi Direct ModeYou can enable Wi-Fi Direct mode to allow direct communicat

8. Press when you’re finished entering your password.You see this screen:9. Scroll down to view the SSID (Wi-Fi network name) and password.10. Use you

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or accesspoint. If there is no hardware button, there may b

Parent topic: Wi-Fi Protected Setup (WPS)Printing a Network Status SheetYou can print a network status sheet to help you determine the causes of any p

You see a screen like this:5. Select Print, then press one of the buttons to print the network status sheet.Examine the settings shown on the network

1. Print a network status sheet.2. Locate the IP Address for your product that is listed on the network status sheet.3. On a computer or other device

6. When you see the Select Your Connection screen, select Wired network connection.7. If you see a Select Setup Option screen, select Setup printer fo

Copying...

4. Scroll down and select Disable Wi-Fi.5. Select Yes to disable Wi-Fi.Parent topic: Changing or Updating Network Connections50

Loading PaperBefore you print, load paper for the type of printing you will do.Loading Paper for Documents in the CassetteLoading Paper for Photos in

2. Pull out the paper cassette.3. Slide the edge guides outward.Note: If you are using legal-size paper or larger, squeeze the tab and extend the pape

4. Slide the edge guide to your paper size.53

5. Load a stack of paper, printable side down, against the edge guide as shown.Note: Make sure the paper is loaded against the edge guide and not stic

7. Gently insert the paper cassette.Note: The paper may slide forward slightly as you insert the cassette. This is normal.8. When prompted by the prod

9. Extend the output tray and open the paper stopper.Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove o

Loading Paper for Photos in the CassetteYou can print photos on a variety of paper types and sizes. You can load photo paper in these sizes:4 × 6 inch

3. Slide the edge guides outward.4. Slide the edge guide to your paper size.58

5. Load photo paper, printable side down, against the edge guide as shown.Note: Make sure the paper is loaded against the edge guide and not sticking

Managing Color - OS X... 119Color Matchin

7. Gently insert the paper cassetteNote: The paper may slide forward slightly as you insert the cassette. This is normal.8. When prompted by the produ

Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove orinsert the paper cassette during printing.Always fol

1. Close the paper stopper and output tray, if necessary.2. Pull out the paper cassette.62

3. Slide the edge guides outward.4. Load envelopes printable side down and flap edge right as shown.63

5. Slide the edge guides against the envelopes, but not too tightly.Note: Make sure the envelopes are loaded against the edge guide and not sticking o

6. Gently insert the paper cassette.Note: The envelopes may slide forward slightly as you insert the cassette. This is normal.7. When prompted by the

Always follow these paper loading guidelines:• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or loadone

3. Open the rear paper feed slot and push it back.4. Do one of the following:• Load one sheet of paper with the printable side faceup and slide the ed

5. Insert the paper or envelope into the slot until the printer feeds it automatically.Always follow these paper loading guidelines:• Load only one sh

Parent topic: Loading PaperRelated referencesPaper Loading CapacityRelated tasksLoading Paper for Documents in the CassetteLoading Envelopes in the Ca

Faxing...

Paper type Loading capacityPaper cassette Lower papercassette (if available)Epson Premium Presentation Paper Matte 20 sheets —Epson Premium Presentati

Paper Type Size Part number Sheet countEpson Premium Presentation 8 × 10 inches (203 × 254 mm) S041467 50Paper MatteLetter (8.5 × 11 inches S041257 50

Paper Type Size Part number Sheet countEpson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 10Sheets [210 × 297 mm])Epson Iron-on Cool Peel

Selecting the Paper Settings for Each Source - Control PanelYou can change the default paper size and paper type for each paper cassette using the con

5. Select Paper Size.6. Select the paper size you loaded.7. Select Paper Type.8. Select the paper type you loaded.9. Select OK.10. Select another pape

For this paper Select this Paper Type or Media Type settingEpson Premium Presentation Paper Matte Prem. Matte or Premium Presentation Paper MatteEpson

3. Scroll down and select System Administration. Enter the administrator password, if necessary.4. Select Printer Settings.5. Select Paper Source Sett

Paper Source Available settings DescriptionoptionA4/Letter Auto On If Letter or A4-size paper is selected for printing and theSwitching selected paper

3. Scroll down and select System Administration. Enter the administrator password, if necessary.4. Select Universal Print Settings.You see this screen

Universal Print Available DescriptionSettings option settingsCheck Paper Width On Select On to check the paper width before printing. Thisprevents pri

Sending a Fax at a Specified Time ... 205Sending a Fax on Demand

Placing Originals on the ProductFollow the instructions here to place your original documents or photos on the product.Caution: Do not place anything

Related topicsCopyingScanningFaxingPlacing Originals in the Automatic Document FeederYou can place multi-page original documents in the Automatic Docu

2. Fan your stack of originals and tap them gently on a flat surface to even the edges.3. Insert the originals into the ADF faceup and top-edge first.

4. Slide the ADF edge guide against the originals, but not too tightly.Note: If you are copying two originals onto one sheet, make sure the originals

Parent topic: Placing Originals on the ProductRelated referencesAutomatic Document Feeder (ADF) SpecificationsRelated topicsCopyingScanningFaxing84

CopyingSee the information here to copy documents or photos using your product.Note: Copies may not be exactly the same size as your originals.Copying

5. To print more than one copy, press a number key on the product's control panel, or select copiesand use the displayed keypad to enter the numb

• Letter (8.5 × 11 inches [216 × 279 mm])• Legal (8.5 × 14 inches [216 × 357 mm]) (ADF only)• A4 (8.3 × 11.7 inches [210 × 297 mm])Parent topic: Copyi

Copying option Available settings Description2-Sided Off Uses the duplexer and ADF to make 2-sided copies. Whenyou select 1>2-Sided or 2>1-Sided

Printing From a ComputerBefore printing from your computer, make sure you have set up your product and installed its softwareas described on the Start

Purchase Epson Ink Cartridges and Maintenance Box ... 241Ink Cartridge and Maintenanc

3. If necessary, select your product name as the printer you want to use.Note: You may also need to select Properties or Preferences to view your prin

6. If you are printing a borderless photo, select Borderless. You can click Settings to accessadditional options for borderless printing.Note: You mus

Related referencesPaper Type SettingsBorderless Paper Type CompatibilityRelated tasksPrinting Your Document or Photo - WindowsSelecting Double-sided P

Standard - VividFor text and graphics with good quality and print speed.HighFor photos and graphics with high print quality.More SettingsOpens a windo

• Deselect the Auto checkbox to print your double-sided print job manually by printing one side andflipping the paper over to print the other side (re

4. Select the double-sided printing options you want to use.5. Click OK to return to the Main tab.6. Click the Print Density button.You see this windo

Double-sided Printing Options - WindowsYou can select any of the available options on the 2-Sided Printing Settings window to set up yourdouble-sided

1. To change the size of your printed document or photo, select the Reduce/Enlarge Documentcheckbox and select one of these sizing options:• Select th

3. To add the following features, click the Watermark Features button:• Anti-Copy Pattern: adds a watermark that only appears when your printout is co

Color ControlsLets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, andDensity, and individual color tones.