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Uninstalling Product Software - Mac OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: When to Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
328
- XP-850 User's Guide 1
- Contents 3
- Product Basics 16
- Changing LCD Screen Language 17
- Product Parts Locations 18
- Product Parts - Top 19
- 1 Rear paper feed slot 20
- 2 Paper support 20
- Product Parts - Front 21
- Product Parts - Inside 23
- Product Parts - Back 23
- The Sleep Timer 24
- Using Epson Email Print 28
- Using Epson Remote Print 29
- Using Epson Scan to Cloud 29
- Using AirPrint 30
- Using Google Cloud Print 30
- Wi-Fi Networking 32
- Enabling Wi-Fi Direct Mode 34
- 4. Select Yes 37
- Wizard, then select Yes 37
- Loading Paper 38
- 2. Open the front cover 39
- 4. Do one of the following: 47
- Loading Envelopes 49
- Paper Loading Capacity 52
- Available Epson Papers 53
- Paper or Media Type Settings 56
- Copying Documents or Photos 62
- Paper Type Settings - Copying 63
- Paper Size Settings - Copying 64
- Copying Options 64
- Copying and Restoring Photos 67
- Printing From a Computer 69
- 5. Click OK 79
- Printing with Mac OS X 88
- You see these settings: 91
- Managing Color - Mac OS X 98
- Scanning 105
- Parent topic: Starting a Scan 111
- Related tasks 111
- Related topics 111
- Selecting Epson Scan Settings 111
- Scanning in Office Mode 115
- Scanning in Home Mode 121
- Scanning in Professional Mode 130
- Image Preview Guidelines 142
- Scan Resolution Guidelines 142
- Selecting Scan File Settings 143
- 6. Click Scan 146
- Scanning Special Projects 147
- Setting Up Fax Features 159
- You see this window: 176
- Sending Faxes 188
- Receiving Faxes 201
- Receiving Faxes Manually 202
- Parent topic: Receiving Faxes 203
- Inserting a Memory Card 204
- Memory Card Types 205
- Removing a Memory Card 206
- Printing from a Memory Card 207
- Printing Photo Greeting Cards 215
- Printing Coloring Book Pages 229
- Printing on CDs/DVDs 235
- Removing a Printed CD/DVD 238
- Copying onto a CD/DVD 239
- Replacing Ink Cartridges 255
- Purchase Epson Ink Cartridges 260
- Adjusting Print Quality 267
- Print Head Cleaning 271
- Print Head Alignment 276
- Cleaning the Paper Path 279
- Cleaning Your Product 280
- Transporting Your Product 281
- Solving Problems 284
- Product Status Messages 285
- Running a Product Check 286
- Solving Setup Problems 289
- Solving Network Problems 290
- Cannot Print Over a Network 293
- Cannot Scan Over a Network 294
- Solving Copying Problems 295
- Solving Paper Problems 296
- 8. Open the ADF as shown 304
- Paper Ejection Problems 305
- Nothing Prints 306
- Printing is Slow 308
- Inverted Image 309
- Too Many Copies Print 309
- Blank Pages Print 310
- Incorrect Margins on Printout 310
- Incorrect Characters Print 311
- Slanted Printout 312
- Blurry or Smeared Printout 314
- Grainy Printout 316
- Incorrect Colors 317
- Solving Scanning Problems 318
- Image is Distorted or Blurry 321
- Image is Too Dark 321
- Solving Memory Card Problems 323
- Solving Faxing Problems 325
- Where to Get Help 328
- Technical Specifications 330
- Mac System Requirements 331
- Printing Specifications 331
- Scanning Specifications 331
- Fax Specifications 332
- Paper Specifications 333
- Printable Area Specifications 334
- Ink Cartridge Specifications 336
- Memory Card Specifications 337
- Dimension Specifications 338
- Electrical Specifications 339
- Environmental Specifications 339
- Interface Specifications 340
- FCC Compliance Statement 343
- Software Notice 345
- Copyright Notice 348
- Trademarks 348
- Copyright Attribution 350
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