Epson B-500DN Guía de usuario Pagina 159
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Troubleshooting 159
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
4. Turn on the printer and make sure that READY appears on the LCD screen.
5. Press the r Right button to enter Menu mode.
6. Press the d Down or u Up button to display TEST PRINT, and then press the OK or
r Right button.
7. Press the d Down or u Up button to display NOZZLE CHECK, and then press the OK or
r Right button.
8. Press the OK button to start printing a nozzle check pattern.
A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to
clean the print head.
& See “Cleaning the Print Head” on page 139.
❏ If the test page prints, the problem probably lies in your software settings, the cable, or
your computer. It is also possible that your software may not be installed correctly. Try
uninstalling your software and reinstalling it.
& See “Uninstalling the Printer Software” on page 17.
❏ If the test page does not print, you may have a problem with your printer. Try the
suggestions in the following section.
& See “The Printer Does Not Print” on page 177.
Running a Printer Operation Check (for B-300 Users)
If you are unable to determine the source of the problem, run a printer operation check to
help you determine whether the problem comes from the printer or your computer.
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
- User’s Guide 1
- Copyright and Trademarks 2
- Contents 3
- Chapter 3 Basic Printing 4
- Chapter 6 Installing Options 5
- Contents 6 6
- Chapter 10 Troubleshooting 7
- Appendix A Where To Get Help 8
- Safety Instructions 9
- Safety Instructions 10 10
- Using the Printer 11
- Handling Ink Cartridges 11
- Caution: 12
- Warnings, Cautions, and Notes 13
- Using Your Software 14
- Using Your Software 15 15
- Using Your Software 16 16
- Accessing EPSON Web-To-Page 17
- Uninstalling the User’s Guide 19
- Paper Handling 21
- Loading Paper 22
- Front Paper Cassette 23
- Paper Handling 24 24
- Rear Sheet Feeder 25
- Paper Handling 26 26
- Loading Envelopes 27
- Paper Handling 28 28
- Setting Up the Output Tray 29
- Basic Printing 30
- Printing Documents 31
- Printer Settings for Windows 32
- Basic Printing 33 33
- Basic Printing 34 34
- Basic Printing 35 35
- Basic Printing 36 36
- Printing Photos 37
- Basic Printing 39 39
- Basic Printing 40 40
- Basic Printing 41 41
- Basic Printing 42 42
- Printing Web Pages 43
- Using EPSON Web-To-Page 44
- Basic Printing 45 45
- Printing on Envelopes 46
- Basic Printing 47 47
- Basic Printing 48 48
- Settings 49
- Basic Printing 50 50
- Canceling Printing 51
- Canceling from Windows 52
- Canceling from Mac OS X 52
- Basic Printing 53 53
- Chapter 4 54
- Introduction 54
- Pages Per Sheet Printing 55
- Manual Double-sided Printing 61
- Print Density 69
- Manual double-sided printing 72
- * : Folding edge 75
- ** : Margin 75
- Portrait Landscape 75
- Fit to Page Printing 76
- 1. Access the Print dialog 79
- Printer Settings 93
- Printing the Watermark 98
- Creating Your Own Watermark 100
- Using the Control Panel 103
- For B-500DN Users 104
- Using the Control Panel 105 105
- Icons on the LCD 106
- Control Panel Menu List 107
- Test Print Menu 108
- Printer Status Menu 108
- Maintenance Menu 108
- Printer Setting Menu 108
- Network Setting Menu 109
- Status and Error Messages 110
- Using the Control Panel 111 111
- For B-300 Users 112
- Buttons and Lights 113
- Status and Error Lights 114
- = on, = flashing 115
- Using the Control Panel 116 116
- Using the Control Panel 117 117
- Printing the Status Sheet 118
- Installing Options 119
- 1. Turn off the printer 120
- Installing Options 121 121
- Replacing Consumables 122
- Monitor 3 button 123
- Replacing Consumables 124 124
- Replacing Consumables 125 125
- Purchasing Epson Cartridges 126
- Handling Precautions 126
- Replacing Consumables 127 127
- Replacing an Ink Cartridge 128
- Replacing Consumables 129 129
- Replacing Consumables 130 130
- Maintenance Box 131
- For Windows 132
- For Mac OS X 133
- 800-GO-EPSON (800-463-7766) 134
- Replacing the Maintenance Box 135
- Replacing Consumables 136 136
- Maintaining Your Printer 137
- Maintaining Your Printer 138 138
- Cleaning the Print Head 139
- Maintaining Your Printer 140 140
- Maintaining Your Printer 141 141
- Maintaining Your Printer 142 142
- Aligning the Print Head 143
- Cleaning Your Printer 144
- Maintaining Your Printer 145 145
- Transporting Your Printer 146
- Storing Your Printer 147
- Chapter 9 148
- 2. Click Easy Install 149
- 3. Click Network 149
- (B-300/B-500DN) 153
- Setting Up the Print Server 154
- Setting Up Each Client 155
- Troubleshooting 158
- Troubleshooting 159 159
- Checking Printer Status 160
- Using the Progress Meter 161
- Using EPSON Status Monitor 3 162
- Troubleshooting 163 163
- The Paper Jams 165
- In the rear sheet feeder: 166
- In the front paper cassette: 166
- In the back of the printer: 167
- Contact Epson for assistance 168
- Print Quality Problems 169
- Horizontal Banding 170
- Incorrect or Missing Colors 171
- Blurry or Smeared Printout 171
- Ink Bleeds Through the Page 172
- Incorrect Margins 173
- Printout Has a Slight Slant 173
- Inverted Image 173
- Blank Pages Print 173
- Printing is too Slow 174
- Paper Does Not Feed Correctly 175
- Multiple Pages Feed 176
- Paper is Improperly Loaded 176
- The Printer Does Not Print 177
- Troubleshooting 178 178
- Troubleshooting 179 179
- Other Problems 180
- Troubleshooting 181 181
- Where To Get Help 182
- Product Information 183
- Rear View 184
- Front View 185
- Ink Cartridges 187
- System Requirements 188
- Technical Specifications 189
- Printable Area 190
- Mechanical 192
- Electrical 193
- Environmental 194
- Standards and Approvals 194
- Interface 194
- FCC Compliance Statement 195
- For Canadian Users 196
- Operating System Versions 197
- Index 198 198
- Index 199 199
- Index 200 200
- Index 201 201
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