Introduction ixDECLARATION of CONFORMITYAccording to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power

AProduct Information 89AAAAAAAAAAAElectricalThis product is also designed for IT power systems with a phase-to-phase voltage of 220 to 240 V.Note:Chec

90 Product InformationEnvironmentalPaperFor information about available paper types and their printable area, refer to the Paper Specification, which

AProduct Information 91AAAAAAAAAAARecordable areaRecorded track width 7 mmRead track width 2 mmSpeed of medium 340 mm/secondDisplacement Standard, Sta

92 Product InformationRecordable formats specificationDIN/ISO and ISO8484ISO8484 12.5 13.9 15.3 9.5 85HT-2751-CIZ 7.4 8.8 10.2 12.6 —Bit density 210 b

AProduct Information 93AAAAAAAAAAAIBM3604ANSIBit density 210 bpi ± 5%Recording direction Left to RightPreamble 20 bitsSOM (Start sentinel) BRecordable

94 Product InformationISO7811Postamble 20 bitsMaximum number of recordable characters(1 block)105 charactersMaximum number of recordable characters(2

AProduct Information 95AAAAAAAAAAAIBM4746HT-2751-CIZBit density 210 bpi ± 5%Recording direction Left to RightPreamble 20 bitsSOM (Start sentinel) BARe

96 Product InformationPostamble 40 bitsMaximum number of recordable characters(1 block)60 charactersMaximum number of recordable characters(2 block)27

AProduct Information 97AAAAAAAAAAACharacter conversion tableDIN/ISO, ISO8484 and IBM3604* crt means character.Function Recording codesCrt ASCII Line c

98 Product InformationANSI and ISO7811* crt means character.Function Recording codesCrt ASCII Line codeANSI ISO7811 VRCBIT4BIT3BIT2BIT10 0 30H crt crt

x Introduction

AProduct Information 99AAAAAAAAAAAIBM4746 and HT-2751-CIZ* crt means character.Function Recording codesCrt ASCII Line codeIBM4746 HT-2751-CIZVRCBIT4BI

100 Product InformationRecording layout of magnetic stripeDIN/ISO, IBM3604, ANSI, ISO7811, IBM4746, and ISO84841 block format2 block formatEraseDataSO

AProduct Information 101AAAAAAAAAAADirection of bit patternHT-2751-CIZ1 block formatEraseDataSOMT0EOMErase L0ILRC

102 Product Information2 block formatDirection of bit patternStandards and ApprovalsU. S. model:Safety UL60950CSA C22.2 No. 60950EMC FCC part 15 subpa

AProduct Information 103AAAAAAAAAAAEuropean model:Australian model:Low Voltage Directive 73/23/EECEMC Directive 89/336/EECEN 60950EN 55022 Class BEN 5

104 Product Information

1Setting up the Printer 111111111111Chapter 1Setting up the PrinterUnpacking the PrinterThese items are included in the box with your printer.Remove t

2 Setting up the PrinterAssembling the Printer1. Make sure the printer is turned off and unplugged.2. Hold both sides of the printer cover and move it

1Setting up the Printer 3111111111114. Slide the print head to the middle of the printer by hand.5. Remove the ribbon cartridge from the package.6. Pl

4 Setting up the Printer7. Hold both sides of the ribbon guide and pull it down until it is out of the cartridge.8. Put the ribbon guide at the bottom

1Setting up the Printer 5111111111119. Turn the ribbon-tightening knob to help feed the ribbon into place.cCaution:The ribbon should not be twisted or

6 Setting up the PrintercCaution: Make sure that you move the upper mechanism by pulling the release lever. Do not pull the mechanism by hand. It may

1Setting up the Printer 711111111111Plugging in the PrinterMake sure the printer is turned off, then plug the power cord into the printer’s AC inlet a

8 Setting up the Printer

24-pin Dot Matrix PrinterAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

2Safety Instructions 922222222222Chapter 2Safety InstructionsWarnings, Cautions, and NoteswWarnings must be followed carefully to avoid bodily injury.

10 Safety InstructionsWhen setting up the printercCaution:Be sure the AC power cord meets the relevant local safety standards.❏ Do not place the print

2Safety Instructions 1122222222222❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. ❏

12 Safety InstructionsNever use a stand that tilts the printer. The printer should always be kept level.Position your printer’s power cord and interfa

2Safety Instructions 1322222222222When loading paper❏ Use passbooks and paper that have more than 60% reflectance.❏ When you use a passbook, set Passb

14 Safety Instructions❏ Adjust only those controls that are covered in the user documentation. Improper adjustment of other controls may result in dam

2Safety Instructions 1522222222222ENERGY STAR® ComplianceThe International ENERGY STAR® Office Equipment Program is an international program that prom

16 Safety Instructions

3Paper Handling 1733333333333Chapter 3Paper HandlingLoading PassbooksYou can load vertical-fold and horizontal-fold passbooks. Follow the steps shown

18 Paper Handling3. Insert the passbook printable side up into the front slot until the top part of it reaches the roller inside. The printer loads it

3Paper Handling 1933333333333❏ Always close the printer cover before printing. The printer does not print when the printer cover is open.Loading Singl

20 Paper Handling❏ When you use paper that is shorter than 110.0 mm, set the paper eject direction to front. The factory set default is front. Refer t

3Paper Handling 2133333333333❏ The top margin setting made in some application software overrides the top-of-form position setting you make with this

22 Paper HandlingNote:The top-of-form position can be set from 1.0 mm to 33.8 mm in the PR2 mode and from 1.0 mm to 33.9 mm in the ESC/P and IBM PPDS

3Paper Handling 2333333333333❏ Prepare an A4 size sheet of paper before using this function.❏ Always close the printer cover before printing. The prin

24 Paper Handling

4Replacing the Ribbon Cartridge 2544444444444Chapter 4Replacing the Ribbon CartridgeGenuine Epson ribbon cartridgeWhen printing becomes faint, you nee

26 Replacing the Ribbon Cartridge1. Make sure the printer is turned off. 2. Unplug the printer from the electric outlet.3. Hold both sides of the prin

4Replacing the Ribbon Cartridge 27444444444444. Push the release lever to move the upper mechanism forward. Make sure that you push the lever until it

28 Replacing the Ribbon Cartridge6. Hold both sides of the ribbon guide and pull it down until it is out of the print head.7. Hold both sides of the r

iiiContentsIntroductionWhere to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . viiFCC Compliance Statement for United St

4Replacing the Ribbon Cartridge 29444444444449. Place the plastic hooks on the ribbon cartridge into the slots of the printer. Then press the cartridg

30 Replacing the Ribbon Cartridge11. Put the ribbon guide at the bottom of the print head and push it up until it clicks.12. Turn the ribbon-tightenin

4Replacing the Ribbon Cartridge 314444444444413. Pull the release lever back to move the upper mechanism to its original position. Make sure that you

32 Replacing the Ribbon Cartridge

5Control Panel 3355555555555Chapter 5Control PanelButtons and Lightsa Ready light (Yellow)❏ On when the printer is ready to receive or already receivi

34 Control PanelcF1/Eject button❏ Executes functions which are assigned to the F1/Eject button when the printer is in the PR2 mode. You can assign opt

5Control Panel 3555555555555e F2 button❏ Executes functions which are assigned to the F2 button when the printer is in the PR2 mode. You can assign op

36 Control PanelFunctions auxiliaryThis section describes functions executed by turning on the printer while holding one or more buttons. These functi

5Control Panel 3755555555555Compress printing modeStarts the compress printing mode. See “Compress Printing Mode” on page 38 for more information.Data

38 Control PanelCompress Printing ModeYou can compress your printing data to the ratio of 75% by following the steps below.Note:Compress printing mode

ivGenuine Epson ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Replacing the ribbon cartridge. . . . . . . . . . . . . . .

6Changing your Printer’s Settings 3966666666666Chapter 6Changing your Printer’s SettingsAbout Your Printer’s Default SettingsThe default settings cont

40 Changing your Printer’s SettingsTo access and change a setting, see “Changing default settings” on page 53.Default-setting modeCommon SettingsMenu

6Changing your Printer’s Settings 4166666666666* When the printer turns on in Auto I/F mode and PR2 mode, this mode is set to Serial.** When the print

42 Changing your Printer’s SettingsAuto I/F wait time (Seconds)When the printer is in the auto interface mode and it receives no data from the current

6Changing your Printer’s Settings 4366666666666DSR (PR2)When you select On, DSR (Data Set Ready) is activated. This option is available only in the PR

44 Changing your Printer’s SettingsPaper width measurementYou can set the timing when the printer measures the width of the paper. When you select Aft

6Changing your Printer’s Settings 4566666666666When this option is set to Off and paper is left in the printer, the printer ejects the paper when the

46 Changing your Printer’s Settings* These settings are available only for PLQ-20M.** This setting is effective, when the format of IBM3604 or IBM4746

6Changing your Printer’s Settings 4766666666666FontThis setting allows you to set one of the six fonts.Pitch (cpi)This setting allows you to set one o

48 Changing your Printer’s SettingsAuto CR When auto carriage return is set to On, each line feed (LF) code is accompanied by a carriage return (CR) c

vAppendix A Product InformationPrinter and Ribbon Cartridge Parts . . . . . . . . . . . . . . . . . . . . . . . . . .80Printer parts. . . . . . . . .

6Changing your Printer’s Settings 4966666666666This feature is available only for PLQ-20M.Duplicate When this feature is set to On, the magnetic strip

50 Changing your Printer’s SettingsOther Emulation Settings* These settings are effective when IBM PPDS emulation is selected.Menu Values (default in

6Changing your Printer’s Settings 5166666666666Print directionYou can select auto print direction (Auto), bidirectional printing (Bi-D), or unidirecti

52 Changing your Printer’s SettingsAuto line feedWhen auto line feed is set to On, the printer accompanies each carriage return (CR) code received wit

6Changing your Printer’s Settings 5366666666666Changing default settingsThe following table shows the basic function of each button in the default set

54 Changing your Printer’s Settings3. When the Ready light turns on, insert a sheet of A4 paper into the front slot. The printer prints the version nu

6Changing your Printer’s Settings 5566666666666Note:When you press the Offline button at the first item selection of each menu, the menu selection wil

56 Changing your Printer’s Settings2. Turn on the printer while holding the F2 button. Then press the F1/Eject and F2 button while the F1/Eject, Offli

6Changing your Printer’s Settings 5766666666666❏ Prepare an A4 size sheet of paper before entering the hex dump printing mode.❏ Always close the print

58 Changing your Printer’s SettingsAligning Vertical Lines in Your PrintoutIf you notice that the vertical lines in your printout are not properly ali

vi

6Changing your Printer’s Settings 59666666666665. As described in the instructions, compare the alignment patterns and select the pattern with the bes

60 Changing your Printer’s Settings

7Problem Solver 6177777777777Chapter 7Problem SolverUsing the error indicatorsYou can identify many common printer problems using the lights on the co

62 Problem SolverPR2 modeO = on, F = flashing••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)State of panel lights

7Problem Solver 6377777777777ESC/P and IBM PPDS modesO = on, F = flashing••• = short series of beeps (three beeps), ••••• = long series of beeps (five

64 Problem SolverProblems and SolutionsMost problems you may encounter while operating your printer have simple solutions. Use the information in this

7Problem Solver 6577777777777Power supply problemsThe control panel lights come on briefly, but then go off and stay off.Cause What to doThe printer’s

66 Problem SolverPaper loading or feeding problemsThe printer does not load single-sheet paper or does not feed it properly. Cause What to doSingle-sh

7Problem Solver 6777777777777Printing position problemsWrong top-of-form positionYour printing appears too high or low on the page.Cause What to doThe

68 Problem SolverPrinting or printout quality problemsThe printer is on but it doesn’t print.Cause What to doThe interface cable is broken or twisted.

Introduction viiIntroductionWhere to Find More InformationThis User’s Guide provides you with instructions on operating the impact dot matrix printer

7Problem Solver 6977777777777The printer does not print when the computer sends data.Cause What to doThe printer is paused. Press the Offline button t

70 Problem SolverThe printout is pale.Cause What to doThe ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the ribbon cartr

7Problem Solver 7177777777777Lines of dots are missing in the printout.Cause What to doThe print head is damaged. Print the current settings in the de

72 Problem SolverThe line space setting in your application software is incorrect.Adjust the line space setting in your application software.The print

7Problem Solver 7377777777777Network problemsVertical printed lines are not aligned.Cause What to doBidirectional printing, which is the printer’s sta

74 Problem SolverClearing Paper JamsIf paper is not automatically ejected in the situations noted below, a paper jam may have occurred inside the prin

7Problem Solver 75777777777773. Turn on the printer while pressing the F1/Eject button. The printer is in the paper removing mode and ready to start f

76 Problem Solver

8Options 7788888888888Chapter 8OptionsOptional productsThe items listed below are available as optional products.❏ Roll paper holder: C811141❏ EpsonNe

78 Options

viii Introduction❏ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected❏ Consult the dealer or an

AProduct Information 79AAAAAAAAAAAAppendix AProduct Information

80 Product InformationPrinter and Ribbon Cartridge PartsPrinter partscontrol panelpower switchfront slotprinter coverParallel interfaceUSB interfacere

AProduct Information 81AAAAAAAAAAARibbon cartridge partsprint headrelease leverupper mechanismribbon-tightening knobribbon guideribbonplastic hook

82 Product InformationPrinter SpecificationsMechanicalPrinting method: 24-pin impact dot matrixPrinting speed: PR2:High speed draft 480 cps at 10 cpiD

AProduct Information 83AAAAAAAAAAAPaper feed speed: Continuous 330 mm/second13 inches/secondIntermittent 35 msec/line at 1/6 inch line spacingReliabil

84 Product InformationElectronicInterfaces: Three built-in interface slots; Bidirectional, 8-bit, parallel interface with IEEE 1284 nibble mode suppor

AProduct Information 85AAAAAAAAAAAESC/P and IBM PPDS emulationsBitmap fontsEPSON Super Draft 10, 12 cpi, proportionalEPSON Draft 10, 12, 15 cpi, propo

86 Product InformationCharacter tables: PR2 emulation(Olivetti)22 graphics character tables:International, Germany, Portugal, Spain 1, Denmark/Norway,

AProduct Information 87AAAAAAAAAAAESC/P and IBM PPDS emulationsStandardOne italic and 12 graphics character tables:Italic table,PC 437 (US, Standard E

88 Product InformationExpandedOne italic and 39 graphics character tables:Italic table,PC 437 (US, Standard Europe),PC 850 (Multilingual), PC 860 (Por