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Troubleshooting 12-11

NetWare printers cannot be monitored when Allow monitoring is

selected for monitoring Windows shared printers under Windows

NT 3.51/4.0.

Cause What to do

This is a feature of EPSON

Status

Monitor 2.

Double-click Services in the Control

Panel and stop the EPSON Printer

Status Agent service. Restart EPSON

Status Monitor 2 and then restart the

service. This procedure must be

repeated every time you log on to

Windows NT 3.51/4.0.

Windows shared printers cannot be monitored.

Cause What to do

This is set internally by

EPSON Status Monitor 2.

Right-click Network Neighborhood

and then click Properties. Verify that

File and printer sharing for

Microsoft Networks is shown in the

list of installed components.

Verify that EPSON Status Monitor 2

is installed in the machine hosting the

Windows shared printer, and be sure

that the Windows shared printer is

set for monitoring.

You must set EPSON Status Monitor

2 settings in order to monitor

Windows shared printers.

Chap12.fm Page 11 Friday, August 21, 1998 2:00 PM

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Epson C82363 Especificaciones Pagina 189