Epson Aculaser M2400 Series Guía de usuario

User’s GuideNPD4346-00 EN

Operating System VersionsIn this manual, the following abbreviations are used.Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000,

Cause What to doThe toner cartridge may be near the end of its servicelife.If the message in EPSON Status Monitor indicates that the tonercartridge is

Insufficient memory to print all copiesCause What to doThe printer does not have sufficient memory to collateprint jobs.Only one set of copies will be

Cause What to doThe optional paper cassette may not be installedproperly.See “Optional Paper Cassette Unit” on page 59 for instructions oninstalling a

Correcting USB ProblemsIf you are having difficulty using printer with a USB connection, see if your problem is listed below,and take any recommended

If About is displayed in the shortcut menu that appears, click it. If a message box with the words“Unidrv Printer Driver” appears, you must reinstall

Server OS Client OS Additional DriverWindows 2000 Windows XP or 2000 clients Intel Windows 2000Windows XP*Windows XP or 2000 clients Intel Windows 200

Note:How the lights change depends on an error type. Ignore this mark.ResetExplanation:The printer’s current interface has been reset and the buffer h

ReadyExplanation:The printer is ready to receive data and print.OfflineExplanation:The printer is not ready to print.Press the Start/Stop button.Cover

Insufficient Memory for Current TaskExplanation:The printer has insufficient memory to complete the current print job.Press the Information button on

Check Paper TypeExplanation:The paper loaded in the printer does not match the paper type setting in the printer driver.Load the correct type of paper

Safety InstructionsWarnings, Cautions, and NoteswWarningsmust be followed carefully to avoid bodily injury.cCautionsmust be observed to avoid damage t

Write Error ROMExplanation:This warning indicates an internal error in the printer.Reset the printer. If this error persists, consult your dealer.Inst

Replace Maintenance Unit (error)Explanation:The maintenance unit has reached the end of its service life and need to be replaced. Replace the maintena

Paper OutExplanation:There is no paper in the specified paper source.Load paper of the size into the paper source.Paper JamExplanation:A paper jam occ

Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/M2410 series only)The problems listed in this section are those that you may encounte

The edges of texts and/or images are not smoothCause What to doThe Print Quality is set to Fast. Change the Print Quality setting to Fine or Maximum.T

Cause What to doFor Windows users onlyThe print data is too large.Click Advanced on the PostScript sheet of the printer’s Properties,then change the D

Chapter 7About the Printer SoftwareUsing the Printer Software for WindowsUsing the printer driverThe printer driver is the software that allows you to

Windows XP, Server 2003 usersClick Start, click Printers and Faxes. Right-click your printer’s icon, then click PrintingPreferences.Windows 2000 users

Note:❏ This function is available only when EPSON Status Monitor is installed.❏ This information might be different from the information displayed in

3. Click Software List.Note:❏ See the Network Guide for information on installing EPSON Status Monitor on a network.❏ If you want to use the printer v

❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.❏ Avoid using an electrical outlet that is controlled by wal

Note:❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the OptionalSettings tab on the printer driver.❏ The Order Onl

Replacement Parts InformationNote:To change the two windows above, click or .a. Paper: Displays the paper size, the paper type and the approximate a

Note:The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.Job Informationa. Job Name: Displays the

Note for Windows XP users:Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections withWindows clients do not support the J

Notice Settingsa. Monitor the Printing Status checkbox:When this check box is selected, EPSON Status Monitor monitors the printerstatus during a print

j. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval.Note for Windows 7 or Vista users:When Allow monitori

Uninstalling the printer softwareTo uninstall the printer software, close all applications first, and then uninstall the printer softwarefrom the foll

Note:❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can bemonitored on the print server. See “Notice Setti

3. Select Share this printer, then type the name in the share name.For a Windows 2000 print server, select Shared as, then type the name in the share

5. Select Windows being used for clients, then click OK.Server Name Client OS DriverWindows 2000 32 bit OS Intel Windows 2000Windows XP*32 bit OS Inte

Finding the place for the printerWhen relocating the printer, always choose a location that has adequate space for easy operation andmaintenance. Use

Setting up a clientThis section describes how to set up a client computer by accessing the shared printer on a network.Note:❏ To share the printer on

2. For Windows 7, 7 x64, Vista or Vista x64, click Add a printer in the menu bar.For Windows XP or XP x64, click Add a printer in the Printer Tasks me

For Windows 2000, type the name of the shared printer, or click Next.Note:❏ You can also type “\\(the name of the computer that is locally connected t

For Windows XP, XP x64 and 2000, click the icon of the computer or server that is connected to theshared printer. When the dialog box to enter user na

7. Make sure of the settings, then click Finish.Installing the printer driver from the Software DiscFollow the instructions below to install the print

2. Insert the Software Disc, type the appropriate drive and folder names in which the printer driverfor clients is located, then click OK.When install

From an operating systemRegister your printer in Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OSX 10.4), click Print

Using EPSON Status MonitorEPSON Status Monitor is a utility program that monitors your printer and gives you informationabout its current status.Acces

4. Click the Utility icon.Note:You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the Dock.Simple Status You can ch

Replacement Parts Informationa. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining inthe paper source.b. Ton

❏ Do not put your printer where the cord will be stepped on.❏ Do not use printer in a damp environment.❏ Avoid locations that are subject to direct su

Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------.b. Status: Waiting: Indicates the

Notice Settingsa. Printerdrop-down list:Select your printer from the drop-down list.b. Monitor theprinting statuscheck box:When this check box is sele

g. Monitor Settingsbutton:Opens the Monitor Settings dialog box to set the monitoring interval.h. Save button: Saves new changes and closes the dialog

Using the PostScript Printer Driver (Epson AcuLaser M2400/M2410 seriesonly)System requirementsPrinter hardware requirementsRecommendedMemoryStandard +

Using the PostScript printer driver with WindowsTo print in the PostScript mode, you will have to install the printer driver. See the appropriate sect

6. If the printer is connected to a USB interface, select USB, then click Next, or if the printer isconnected to a parallel interface, select LPT1, th

6. Click Next.7. Specify the IP address and port name, then click Next.8. Click Finish.9. Click Have Disk in the Add Printer Wizard and specify the fo

Using the PostScript printer driver with MacintoshInstalling the PostScript printer driverNote:Make sure that no applications are running on your Maci

❏ You need to make the settings for your installed options manually when the printer is connectedusing USB, IP printing, or Bonjour. When the printer

Note for Mac OS X 10.4 users:If ESC/Page driver is not installed, your printer model is automatically selected in the Printer ModelList when you selec

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may causeinjury.❏ Never push objects of any kind through cabinet s

Using the PCL6 printer driverTo print in the PCL mode, you will have to install the printer driver. Consult the customer support inyour region regardi

Appendix ATechnical SpecificationsPaperSince the quality of any particular brand or type of paper may be changed by the manufacturer at anytime, Epson

❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, orpaper that uses high-temperature-sensitive ink (aro

PrinterGeneralPrinting method: Laser beam scanning and dry electrophotographic processResolution:600 × 600 dpi, 1200 × 1200 dpiContinuous printing spe

Resident fonts: 84 scalable fonts, and 7 bitmap fonts for ESC/Page95 scalable fonts, and 5 bitmap PCL580 scalable fonts, and 1 bitmap for PCL617 scala

Epson AcuLaser M2300Epson AcuLaser M2310Epson AcuLaser M2400Epson AcuLaser M2410Rated current 4.2 A 4.2 APower consumption DuringprintingAverage 491 W

Ethernet interfaceYou can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interfacecable with an RJ45 connector.Note:Et

Memory size: 64 MB, 128 MB, or 256 MBConsumable ProductsToner cartridge/Return toner cartridgeProduct code/Model: High Capacity Toner Cartridge0582/05

Appendix BWhere To Get HelpContacting Epson SupportBefore Contacting EpsonIf your Epson product is not operating properly and you cannot solve the pro

World Wide Web (http://www.epson.com.sg)Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),Sales Enquiries,

❏ Be sure to keep consumable products and maintenance parts out of the reach of children.❏ When handling a toner cartridge, always place it on a clean

Service Center: 80 Truong Dinh Street, District 1, Hochiminh CityVietnamHelp for Users in IndonesiaContacts for information, support, and services are

Surabaya Hitech Mall lt IIB No. 12Jl. Kusuma Bangsa 116 – 118SurabayaPhone: (62) 31-5355035Fax: (62)31-5477837Yogyakarta Hotel Natour GarudaJl. Maliob

http://www.epson.com.hkTechnical Support HotlineYou can also contact our technical staff at the following telephone and fax numbers:Phone: (852) 2827-

Help for Users in IndiaContacts for information, support, and services are:World Wide Web (http://www.epson.co.in)Information on product specification

Help for Users in the PhilippinesTo obtain technical support as well as other after sales services, users are welcome to contact the EpsonPhilippines

IndexAAvailable paper...151CCanceling printing...

how to remove...67specifications...

RRelocating the printer...13Replacement Messages...

Safety InformationLaser safety labelswWarning:The performance of procedures and adjustments other than those specified in the printer’sdocumentation m

Ozone exposure limitThe Epson laser printer generates less than 3 mg/h of continuous printing.Minimize the riskTo minimize the risk of exposure to ozo

Chapter 1Getting to Know Your PrinterWhere to Find InformationSetup GuideProvides you with information on assembling the printer and installing the pr

ContentsCopyright and TrademarksOperating System VersionsSafety InstructionsWarnings, Cautions, and Notes...

Printer PartsFront viewa. top cover (cover A)b. control panelc. standard lower paper cassetted. MP tray (Multi-Purpose tray)e. subtrayf. stopperRear v

DN modela. rear coverb. AC inletc. power switchd. option covere. parallel interface connector (only for the D model)f. USB interface connectorg. netwo

Inside the printera. fuser unitb. photoconductor unitc. toner cartridged. developer unite. pickup rollerf. locking leverEpson AcuLaser M2300/M2310/M24

Control panela.Information buttonPrints status sheets when the Error light is off and no warning isindicated. Prints a status sheet when pressed once.

g.Paper light (Orange)Turns on or flashes, and when in combination with the Errorlight, usually indicates a paper-related problem. On usuallyindicates

Product name Product codeHigh Capacity Toner Cartridge (For Epson AcuLaser M2400/M2410 seriesonly)0582/0586Standard Capacity Toner Cartridge 0583/0587

Chapter 2Printing TasksLoading Paper into Your PrinterThis section describes how to load paper. If you use special media such as transparencies or env

2. Slide the paper guides outward to accommodate the paper you are loading.3. Load a stack of the desired paper on the center of the paper tray with t

❏ Make sure that you do not load paper beyond the limit tab.a. limit tab4. Raise the stopper.Note:❏ When you use the paper that is longer than A4 size

Note:Do not remove the pickup roller without a qualified service representative.1. Align the groove on the right edge of the pickup roller with the wh

Lower Paper Cassette Unit... 30Selecting and Using Print Media...

Lower Paper Cassette UnitThis cassette gives you a second paper source in addition to the MP tray.1. Pull the paper cassette out from the unit.2. Pinc

❏ For the optional paper cassette, when the size of the paper being loaded is bigger than A4, detachthe green stopper and attach it to the paper guide

a. limit mark❏ Load letterheads with the printable side facing down and with the letterhead portion at the top.4. Insert the loaded paper cassette bac

Selecting and Using Print MediaYou can use special media, such as labels, envelopes, thick paper, and transparencies.Note:❏ Since the quality of any p

EnvelopesAvailable envelopes:❏ Envelopes that have no glue or no tapecCautionsDo not use any window envelope other than the ones designed for laser pr

❏ MP trayPrinter driver settings:Paper Size: A4, A5, B5, LT, EXEPaper Source: MP TrayPaper Type: Thick (121 to 220 g/m paper)Semi-thick paperAvailabl

Paper Type: TransparencyCustom paper sizeAvailable paper size:❏ 70.0 × 148.0 mm to 215.9 × 356.0 mmAvailable paper source:❏ MP trayPrinter driver sett

❏ For Mac OS X, follow the steps bellow to save your custom paper size.1. Open the Page Setup dialog box.2. Select Manage Custom Sizes from the Paper

In the Automatic setting, you can select a print mode according to your printing purpose. The printerdriver makes optimal settings depending on the pr

1. Open the Print dialog box.2. Select Printer Settings from the drop-down list, and select Basic Settings.3. Select Automatic, then choose the resolu

Replacement Messages... 68Chapter 5 Cleaning and Transporting the PrinterCleaning the P

2. Select Advanced. Then select the most appropriate setting from the list according to the type ofdocument or image you want to print.When you choose

3. Select Advanced, then click More Settings.4. Set the appropriate setting in the Advanced dialog box.When you choose a predefined setting, other set

1. Open the Print dialog box.2. Select Printer Settings from the drop-down list, and select Basic Settings.3. Select Advanced, then click More Setting

You can create new settings in the More Settings dialog box. When you create new settings, CustomSettings is displayed in the list on the Basic Settin

Setting the Advanced LayoutNote for Macintosh users:The procedure below uses Mac OS X 10.4 as an example.Duplex printingThis function allows you to pr

Note:The alert screen appears on the computer. Click OK.For Mac OS X users1. Open the Print dialog box.2. Select Printer Settings from the drop-down l

2. Select the Print Layout check box and the number of pages you want to print on one sheet ofpaper.3. If you want to make detailed settings, click Mo

3. Select the number of pages you want to print on one sheet of paper from the drop-down list.4. Click Print.Note:The Layout settings are a standard f

2. Select the Zoom Options check box.3. If you want to resize pages automatically to fit the output paper, select the desired paper size fromthe Outpu

3. Select Scale to fit paper size and select the desired paper size from the drop-down list.Note:If you select Scale down only, your documents are not

A vertical line appears on the printout... 98Toner smudges...

2. Select a watermark that you want to use from the Watermark drop-down list.3. If you want to make detailed settings, click Watermark Settings, and m

3. Click Stamp Function.4. Select the Watermark check box, then click Watermark Settings.5. Select a watermark from the Watermark drop-down list.6. Ma

Note:❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6.❏ To remove the saved watermark, select it from the

5. Click New/Delete.6. Click Add Text or Add Image on the Custom Settings dialog box.7. If you select Add Text, type the watermark text, select the Fo

2. Select the Header/Footer check box, then click Header/Footer Settings.3. Select the items from the drop-down list.Note:If you select Collate Number

3. Click Stamp Function.4. Select the Header/Footer check box, then click Header/Footer Settings.5. Select the items from the drop-down list.Note:If y

2. From the application, access the printer driver. For details, see “Accessing the printer driver” onpage 116.3. Click the Advanced Layout tab.4. Sel

Printing an overlaid documentYou can select the registered form data from the Paper Source drop-down list on the Basic Settings tab.For registering fo

Note:❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want todelete from Form Pre-Settings drop-down list

Chapter 3Installing OptionsOptional Paper Cassette UnitFor details about the paper types and sizes that you can use with the optional paper cassette u

Using EPSON Status Monitor... 118Uninstalling the printer software...

D modelDN model* OFFcCaution:Make sure to unplug the power cord from the printer to prevent getting an electrical shock.2. Carefully remove the option

❏ Keep all protective materials in case you want to ship the optional paper cassette unit in thefuture.3. Carefully, grasp the printer at the position

5. Pull the paper cassette out from the unit.6. Turn the lever to the position as shown below to lock the optional paper cassette unit.7. Insert the p

9. Plug the printer’s power cord into an electrical outlet.10. Turn on the printer.To confirm that the option is installed correctly, print a Status S

1. Turn the printer off and unplug the power cord.* OFFcCaution:Make sure to unplug the power cord from the printer to prevent getting an electrical s

3. Remove the option cover.4. Identify the memory slot. The position is shown below.a. memory slot5. Push a white stopper until it stops.Epson AcuLase

6. Insert the memory module into the memory slot until it stops.7. Slide the white stopper back toward you to lock the memory module.cCaution:❏ Do not

Note for Windows users:If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See“Making Optional Setting

Chapter 4Replacing Consumable Products/Maintenance PartsPrecautions During ReplacementAlways observe the following handling precautions when replacing

Light pattern DescriptionReplace TonerExplanation:The toner cartridge has reached the end of its service life and need to be replaced.When the Error l

Appendix B Where To Get HelpContacting Epson Support... 158Before Contacting Epson. . . . .

cCaution:❏ You must completely open the printer cover when replacing the toner cartridge; otherwise, youmay damage the printer.❏ Never touch the devel

Chapter 5Cleaning and Transporting the PrinterCleaning the PrinterThe printer needs only minimal cleaning. If the printer’s outer case is dirty or dus

2. Pull the paper cassette unit out and remove the papers.3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung we

Cleaning inside the printer1. Open the top cover and MP tray.2. Remove the developer unit containing the toner cartridge.3. Put your finger into the h

wWarning:Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If theprinter has been in use, the fuser and the surrou

4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth asshown below.* metal roller5. Move the green cleaning

6. Insert the photoconductor unit slowly all the way in.7. Insert the developer unit containing the toner cartridge slowly all the way in.Note:Make su

8. Close the top cover and MP tray.Transporting the PrinterFor long distancesBefore you move the printer, prepare the location where you are going to

cCaution:Do not remove the photoconductor unit. If you carry the printer without the photoconductorunit installed, the printer may be damaged.2. Attac

Chapter 6TroubleshootingClearing Jammed PaperIf paper becomes jammed in the printer, the EPSON Status Monitor provides alert messages.Precautions for

Copyright and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,mechan

Paper Jam around the standard lower paper cassette1. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paperc

2. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the papercassette.Paper Jam in the 250-sheet Paper Cassette

2. Reinstall the paper cassettes.Paper Jam inside the printer1. Open the top cover and MP tray.2. Remove the developer unit containing the toner cartr

3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit.Then, pull the photoconductor unit towards you.wWarni

cCaution:❏ Never touch the developing roller that is exposed after removing the protecting cover;otherwise, print quality may decline.❏ Do not expose

5. Insert the photoconductor unit slowly all the way in.6. Insert the developer unit containing the toner cartridge slowly all the way in.Note:❏ If yo

7. Close the top cover and MP tray.Paper Jam around the MP tray1. Remove the paper on the subtray, then bring the subtray back into the MP tray.cCauti

2. Open the top cover.3. Remove the developer unit containing the toner cartridge.4. Put your finger into the hole of the outer green knob on each sid

wWarning:Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If theprinter has been in use, the fuser and the surrou

5. Gently pull any sheets of paper out straight towards you.Note:If the paper is stuck in the clear window, open the window to remove the jammed paper

PCL is the registered trademark of Hewlett-Packard Company.Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which m

7. Insert the developer unit containing the toner cartridge slowly all the way in.Note:If you cannot insert the developer unit all the way in, remove

Paper Jam around the rear cover1. Open the rear cover.2. Pull the green labeled lever down and gently pull any sheets of paper out.3. Close the rear c

4. Open and close the top cover.Paper Jam around the DM tray1. Remove the standard paper cassette.2. From the rear view, push the DM tray and gently p

3. From the front view, push the DM tray and gently pull any sheets of paper out.4. Reinstall the paper cassette.5. Open and close the top cover.Print

Operational ProblemsThe Ready light does not turn onCause What to doThe power cord may not be properly plugged intothe electrical outlet.Turn off the

The optional product is not availableCause What to doThe printer does not recognize the optional product. Print a status sheet to see if the printer r

Printout is garbledCause What to doThe interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged ins

Print Quality ProblemsThe background is dark or dirtyCause What to doYou may not be using the correct type of paper for yourprinter.If the surface of

A vertical line appears on the printoutCause What to doEither the metal roller or photoconductor wire inside theprinter is dirty.Clean the metal rolle

Cause What to doThe Paper Size setting may be incorrect. Make sure that the correct paper size is selected in the printerdriver settings.MP Tray Paper