Epson 4500 Guía de usuario Pagina 98

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When using thin special media, make sure that the tray is completely loaded. If you
are using special media that is only available in small quantities, try placing the special
media on top of other paper of the same size to help fill the tray. (Some media is
picked up more easily if the tray is full.)
If you are using thick special media (such as brochure paper), load media so that the
tray is between 1/4 and 3/4 full. If necessary, place the media on top of other paper
of the same size so that the stack height is within this range.
Use HP media for optimum performance and efficiency.
Solve copy problems
If the following topics do not help, see HP support for information about HP support.
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
The device prints half a page, then ejects the paper
Paper mismatch
No copy came out
Check the power
Make sure that the power cord is securely connected, and the device turned on.
Check the status of the device
The device might be busy with another job. Check the control-panel display for
information about the status of jobs. Wait for any job that is processing to finish.
The device might be jammed. Check for jams. See
Clear paper jams.
Check the trays
Make sure that media is loaded. See
Load media for more information.
Copies are blank
Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
Media specifications for more information.
Check the settings
The contrast setting might be set too light. Use the Copy button on the device control
panel to create darker copies.
Check the trays
If the product has an automatic document feeder (ADF) and you are copying from the
ADF, make sure that the originals have been loaded correctly. For more information,
see
Load an original in the automatic document feeder (ADF).
Chapter 7
94 Solve a problem
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